About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.
Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.
Learn more at www.careers.idp.com
Role purpose
An exciting opportunity with us as Project Manager – Global Projects.
The role will be responsible for the delivery of set international projects at IDP across Language Testing business lines, managing and delivering project outcomes within quality, time and budget requirements whilst ensuring a focus on the customer. Working with IDP delivery teams across multiple international locations, the role will be responsible for the day-to-day management and smooth delivery of Business Change, Transformation and Technology projects.
This role would appeal to someone who is methodical, understands technology, communicates well and has proven delivery over a wide range of projects and project management disciplines. Prior experience delivering global change and/or identity management systems is desirable.
Key accountabilities
Project Management
- Participate in coordinating an effective project working groups, with regular reporting
- Where necessary coordinate internal resources and vendors with a culture of collaboration and accountability
- Work closely with the Product Owners to manage the product backlog, prioritise, coordinate requirements, design, testing and change management activities
- Establishing and chair regular project meetings and facilitating problem solving as required
- Ensure project performance using tools and techniques and Report and escalate to management as needed
- Take an active part in the project issue/risk management process, by contributing to the identification and prioritisation of existing and potential issues and risks and developing strategies and controls to mitigate these.
- Manage project plans (sometimes multiple plans), reviewing the plans regularly to ensure tasks and milestones are being achieved in a timely manner
- Follow up on any actions, quickly address any difficulties, and escalate issues with the Business Sponsor where necessary
Communication and collaboration
- Collaboration with internal and external teams globally to design, develop, test and implement projects
- Engage and influence disparate stakeholder groups to smooth the path for delivery activities
- Attending and chairing key communities and meetings to ensure you have the latest view
Required experience
Essential Requirements
- Project Management certification
- Experience in working in dynamic global environment
- Advanced stakeholder engagement skills
- Influencing skills – able to articulate a viewpoint with clarity and conviction and positively influence stakeholders
- Relationship management – building and maintaining strong and trusted relationships with internal and external stakeholders
- Adept at building effective client relationships and working with several stakeholders to deliver targets
- Multi-tasker with ability to juggle many projects
- Proven experience of effectively managing large-scale projects from brief through to delivery
- Adept at building effective client relationships and working with several stakeholders to deliver targets
- Experienced in a range of project management disciplines including PRINCE2, Agile and Waterfall
- Ability to work under pressure, change direction when required and work on a range of client projects at the same time
- Ability to participate with global stakeholder meetings outside of standard business hours
- Advanced communication skills
- Strong Leadership skills
- Cross cultural awareness and sensitivity, respecting diversity
Desirable Requirements
- Experience delivering global change projects
- Experience with Identity Management systems
- PMP / PRINCE II / Agile certification well regarded
- Accomplished knowledge of the education industry