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SalaryThe Opportunity
At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team and help us make significant contributions to the world.
How will you make an impact?
You’ll bring together a range of functions that are required to work together effectively to deliver projects for our customers. In the competitive marketplace of Minerals processing, time to market is critical. Developing strategies with cross-functional teams to appropriately plan and execute projects on time and within expected margins is crucial for this role.
You will be the key customer support and interface for your respective projects connecting daily with engineering and production for progress tracking and issue resolution to provide clear understanding to customers of their order progress and any requirements from the customer.
Key Responsibilities will include, but not limited to:
- Collaborate with internal team members and customers, including expectations around quality and on-time delivery and represents the business at project meetings with the customer.
- Establishes and maintains standard project documentation to ensure transparency of status against program requirements and customer demands
- Plans, monitors and ensures completion of all activities to ensure deadlines are met for deliverables on the contracted scope of work.
- Resolves project issues and assists to resolve resource constraints and any internal conflict within allowable project timeframes
- Provide status updates to key team members on project requirements including schedules, time-lines and critical issues
- Ensures customer satisfaction by managing expectations, trouble shooting and providing accurate and timely reports, updates and financial forecasts including preparing any amendments to scope or budget in a timely manner
- Submit all vendor documentation (including engineering drawings and data, performance test data, statutory and regulatory information) as required by the project scope and on-time to the customer
- Evaluates project results against stated objectives and determines corrective action.
- Participates in practical process improvement (PPI) projects and activities, using Root-Cause Counter-Measure (RCCM) tools to evaluate gaps or misses in performance and establish sustainable corrective and preventative actions
- At all times protect the safety and wellbeing of self and all others in the workplace by adhering to company and individual site policies/practices
- Tertiary degree in Science or Engineering, Project Management certification or equivalent experience
- Demonstrated experience setting and achieving goals, managing time, tasks and risks, meeting deadlines, and multi-tasking
- Experience developing strong customer relationships in a dynamic environment, proactively anticipating, understanding and responding to the needs of customers to meet or exceed their expectations
- Demonstrated ability to communicate effectively, collaborate across teams and with partners and to motivate and influence
- Ability to evaluate relevant facts, data and information to provide accurate reports, problem solve, and suggest workable solutions
- Experience using internal systems associated with projects e.g. ERP
- Proficiency in appropriate project planning tools and Microsoft applications to communicate milestones, critical path activities and responsibilities
- Sound knowledge of commercial contracts and terms & conditions
- Knowledge of industrial processing or mining industry would be an advantage
We offer a competitive salary and performance related bonus structure, recognition and awards program for individual and team performance or for taking an active approach to help our colleagues, culture, and customers. Opportunities as a team member of a rapidly growing global organisation including access to training and development through Thermo Fisher Scientific's Global University centre. Joining an extraordinary team of specialists working together to make a difference for our customers and for our world!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
