About Us
We are a not-for-profit, charitable Community Housing organisation. With over 250 homes under our management across Perth, Peel, and Kalgoorlie Regions in WA, we are committed to providing and maintaining secure, sustainable, and affordable housing. We understand the positive impact that a safe and stable home can have on vulnerable individuals and families. This is your chance to be part of a passionate team making a real difference in people's lives.
Your Role:
As a key support to our Property Officers, you will play a vital role in managing both new and existing tenancies. Your responsibilities will include:
- Assisting with the applicant process: Identifying eligible applicants, conducting property viewings, and preparing the necessary documentation for new tenancies.
- Supporting our tenants: Responding to enquiries, scheduling and attending property inspections, processing rent reviews, maintenance requests and end of tenancy procedures.
- Handling tenancy issues: Assisting in resolving complaints of anti-social behaviour and end-of-tenancy issues.
- Administrative tasks: Preparing and issuing letters and documents, maintaining accurate and up-to-date records in our database, SharePoint, and hard copy systems.
For full details of the Position Description please contact ********@stellarliving.com.au
Who We're Looking For:
We are looking for a dynamic and motivated individual who is eager to learn and develop new skills in tenancy management. You don’t need experience in this field, but the following qualities are essential:
- Friendly, approachable, and professional demeanour;
- Excellent organisational skills with the ability to meet deadlines and handle unplanned tasks;
- Self-motivation and a team player attitude;
- Strong attention to detail and the ability to follow directions, policies, and procedures;
- An interest in continuous business improvement through the use of IT processes and procedure reviews;
- A current driver’s licence and National Police Clearance.
If you believe you have the qualities we are looking for, we’d love to hear from you. When applying, please tell us why you are the ideal candidate and provide examples that showcase your skills and experience.
Applications close on Friday 5th July.
Please note that we may close the application process early if a suitable candidate is found before the closing date. Therefore, we encourage you to submit your application at your earliest convenience.