Property Manager - Airbnb (Short Term Rentals)

About the Business

AirKeeper is a leader in Short Term Rental Property Management and we maximise the potential of properties by transforming traditional long-Term Rentals into five-star, short-term rental homes.

Our daily philosophy is to lead with a passion for what we do and innovate to stay on top of the ever-evolving industry of short-term letting.

About the role

Youwill be responsible for onboarding new properties within the assigned portfolio, liaising with contractors, supporting the team with escalated guest queries, and working closely with owners.

This is a hybrid work setup giving you the flexibility to work from home 1 day per week and to work in the office in Alexandria (Sydney) 4 days per week. 

We are looking for a positive, confident person who can excel in a varied role that will look after a portfolio of around 70-80 properties.

You will also be required to drive to the South Coast or Central Coast when is required.

What is on offer?

• Permanent full time position with competitive salary package + bonus
• $1,200 technology allowance
• Career growth opportunity in a growing company
• Car allowance
• Birthday leave
• Reward & recognition program - extra $$

A look inside the role:

• Onboarding new properties within your portfolio
• Liaising with owners during the onboarding process and ensuring that all information is collected and accurate
• Ensure compliance of homes with local laws (STRA etc.)
• Manage and monitor guest feedback/reviews
• Arrange property cleaning and maintenance, whilst building strong relationships with cleaners and other suppliers
• Monitor cleaning complaints and take appropriate actions for resolution
• Property revenue management
• Weekly propertiy inspections 
• After-hours and weekend support on a rotating roster basis

Requirements:

• You must have an Australian driver's license and access to a reliable car
• Holiday accommodation management experience
• Experience using property management platforms such as Airbnb and Booking.com would be extremely beneficial
• Real Estate Certification (or willingness to obtain prior to commencing)
• Excellent communication and customer service skills
• Ability to successfully handle conflicts/complaints
• Completion of police check

If this sounds like you, APPLY NOW and follow the application instructions below:

Tell us about yourself

Please submit your updated resume & a cover letter explaining why you would be the right fit for this position, addressing all points in the above requirements, and answering the following questions:

• What previous experience do you have that is relevant for this position?
• Have you been in a similar multitasking role in the past?
• Do you have experience in the short-term rental industry?
• Why do you think you would be the perfect fit for this role?

Only shortlisted candidates will be contacted for an interview, and interviews will take place immediately.