Quality and Safeguarding Officer

Why join team Achieve?
 
For many of our staff, making a real difference to the lives of people with disability and working with a great supportive team, is its own reward. We are looking for an experienced Quality and Safeguarding Officer to join our team. This role will be tasked with developing and maintaining Quality and Safeguarding programs to ensure compliance with the requirements of the National Disability Insurance Scheme (NDIS).

At Achieve it’s more than just a job.
 
You have the chance to change lives and bring inclusion to life every day. 
 
Our focus is our people; the people we support, and the team we employ, that we value most. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture. 
  
About the role
 
In this role, some of the key responsibilities include:

• Provide high level advice and input to ensure the development and implementation of client services that comply with the requirements of the NDIS Quality and Safeguards Commission and NDIS registration requirements.
• Support the maintenance of internal registers to provide oversight of the organisations policy information and to ensure compliance with regulatory standards and legislative requirements.
• Manage and conduct Internal Quality and Practice Audits to identify non-compliance issues for corrective action.
• Implement the approved formal and informal reporting schedule for the Customer and Practice team and make recommendations for improvement as required.
• Oversee the development and implementation of the end to end internal Restrictive Practices Panel Process.
• Build and maintain strong relationships with key internal and external stakeholders to continually reinforce and grow the organisations commitment to high quality service to clients.  

About you

• Relevant qualifications.
• Strong Excel and data modelling skills.
• Demonstrated knowledge of legislation governing disability services and/orother related services.
• Strong communication and interpersonal skills.
• Ability to manage and develop stakeholder relationships in order to deliver positive outcomes in a timely manner.
• Strong commitment to continuous improvement and quality safeguarding in human services.

Benefits:

• Salary sacrifice options including Fringe Benefits Tax and car leasing
• Access to exclusive discounts from popular retailers
• Access to personal and financial counselling for you and your family
• A range of paid leave and flexible working options
• Support to stay fit and healthy with fitness memberships and access to wellness programs.  

About us:
  
Achieve has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW. 
 
Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to a number of pre-employment checks; including reference checks, a Police check, NDIS Worker Check, Working with Children check, Right to work in Australia check.
 
How to apply:
To register your interest, please click ‘Apply’ now and provide a resume and cover letter outlining your suitability for the role.
If you have questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternate method of submitting your application, please mail *******@achieveaustralia.org.au.