AddressAre you a stickler for quality? We are looking for a qualified Quality Manager to ensure our market leading brand is protected through strict quality processes across our Australia & New Zealand sites. If you are passionate and focused on continuous improvement we would love to hear from you!
Reliance Worldwide Corporation (RWC)
Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) and headquartered in Atlanta, Georgia, USA with regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.
In 2024 Holman industries joined the RWC brand powerhouse In Australia. The Holman innovative spirit is stronger than ever – bringing 66 years of heritage from the watering and gardening sector together with decade of plumbing expertise.
Together, we’re constantly looking ahead at new applications and challenges, from sustainability to the changing needs of the modern built environment, to how we can continue to make lives easier and safer for the next generation.
Our Culture
We’re big enough to make a difference and small enough for each one of us to make an impact. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values drive how we work together, as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. We embrace governance but reject bureaucracy or anything that slows us down. Our strategy ensures we provide a safe environment for our people and we actively promote diversity and inclusion. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you could call home? Read on.
About the role:
This role will be focused on the production process to ensure that all products and services meet consistent Australian standards. This will ensure our market leading position and our brand are protected. The Quality Manager will develop and implement quality control tests, inspect products at various stages and write reports documenting production issues. Reporting to the ANZ Quality Manager we are looking for an experienced manager, who has had experience working with ongoing certifications to allow our products to be sold within our region, overseeing internal audit programs to reduce risk, monitoring or customer complaints and warranties.
Based in Brisbane, this is an onsite role that would require some travel to other sites nationally. The role is a full-time permanent position.
You will enjoy being innovative and thinking outside the box and be comfortable to respectfully challenge the norm.
What you will need to do:
- Ensure products meet regulatory and compliance standards at all times.
- Survey and gauge the quality of products.
- Eliminate products that are not up to standards and find the reason for product problems.
- Ensure that every stage of the manufacturing process has been correctly completed and complies with the company’s standards.
- Inspecting products at different stages ensuring that each part of the process is correct.
- Conduct regular audits of production processes, products and suppliers to ensure compliance with quality standards and specifications.
- Be on the lookout for opportunities for improvement and develop new efficient procedures.
- Document quality reports by collecting, analysing and summarising data.
- Implement RWC quality control processes to ensure consistent and high-quality production output.
- Review quality standards, procedures and processes in line with industry regulations and best practices.
- Manage and maintain documentation and records related to quality assurance and control.
- Monitor production lines to detect and address quality issues and nonconformances.
- Collaborate with other departments, such as engineering, procurement and manufacturing, to improve product design and production processes.
- Deliver training programs to educate employees on quality awareness and best practices.
- Investigate customer complaints and issues to determine root cause and implement corrective actions.
- Due to the nature and responsibilities of the role, there is an expectation that the individual will be available to respond to occasional urgent contact outside of normal working hours.
About you:
- You will hold a bachelor’s degree in a related field, such as quality management.
- Additionally, Lean Six Sigma certification is advantageous.
- Certification of quality control (e.g. ISO 9000 etc.)
- Familiarity with testing tools.
- Proven experience as Quality Manager
- Outstanding communication skills
- Attention to detail
- Ability to operate under deadlines while still meeting standards
- Excellent organisational and leadership skills
- Proficient in MS Office
- In depth understanding of quality control procedures and relevant legal standards
APPLY NOW! Send a cover letter telling us a bit about you and why this role is the one for you.
