AddressWe are looking for a special kind of person - a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.
Working with the Service Delivery Governance Unit, the Quality, Compliance and Safe Service Management Officer (Policy & Procedures and AutumnCare Testing and Support) assists in ensuring a robust clinical and operational governance and quality framework is in place across St Vincent's Care. The role will assist in ensuring compliance with Australian Aged Care Quality Agency Accreditation Standards and that all risks are managed as part of the quality framework.
This position will work collaboratively with the Service Delivery Governance Unit to get the best outcomes for our consumers and staff. Quality, Compliance and Safe Service Management Officer (Policy & Procedures and AutumnCare Testing and Support) also works closely with the Digital and Technology team and liaises with the application vendor(s) to fulfill the key aims of the position.
Seeking a Registered Nurse with aged care experience, a quality/continuous improvement mindset and excellent IT systems skills for this 9-month maternity leave position, commencing July 2024. This is a full-time position (Monday -Friday 8am-4pm with some out of hours for project work) and offers fantastic work-life flexibility, with hybrid working arrangements (Bowen Hills Office- Residential Aged Care Facilities- working from home). You will also have the benefit of working within a friendly and supportive team environment.
What's on your CV is important, but what's in your heart matters more.
Because at St Vincent's, kindness works for us.
Key responsibilities of the role:
- Working with the Team Leader in the development, implementation, maintenance and review of business Policies & Procedures to ensure their compliance with internal standards & legislation.
- Assisting with the governance of the performance of the care management system (AutumnCare system).
- System Training and support to SVC Homes.
- Support the Team Leader in the identification of new initiatives to improve sustainability in the unit.
- Development of the test scripts for User Acceptance Testing (UAT).
- Under leadership of the Team Leader understanding and working on the strategy plan and test plans to ensure the delivered solution meets the requirements and deliverables of the user.
- Develop and maintain the Care Management User Guide and Procedure (Business Process).
- Support management of policies & procedures.
- Data collection for reporting.
- Customised system report on request.
- Support for other Services Delivery Governance teams' requirements or systems.
Things that work for us:
- Registered Nursing Degree with unrestricted AHPRA registration
- Minimum of 2 years' experience in residential aged care.
- Comprehensive understanding of aged care Quality Standards.
- Proficiency in clinical management systems (ideally AutumnCare System) and Microsoft Office.
- Experience in back-end build tools to support a care management system.
- Stakeholder management, conflict resolution, problem-solving, and negotiation skills.
- Experience in implementing a care management system or upgrades - adherence to schedule and scope.
- Good communication skills both written and verbal.
- Ability to work both as a team player and on their own.
- Energetic, dynamic, with effective time management skills.
- You enjoy working within a team, and confidence to work independently.
- A great attitude, desire to learn/grow with a common sense, flexible & proactive work style.
- Current National Police Certificate.
- NDIS Worker Screening Check may be a requirement of this role
- Willingness to travel as needed
Things that work for you:
- Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
- Flexible working arrangements
- Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
- Friendly team environment with a great community care spirit
- Ability to visibly see your impact on the business and its service
- No cost uniforms and training
- Free annual flu vaccination
- Employee Assistance Program for staff and their families
- Access to the Fitness Passport (FP)
Why become part of the St Vincent's Care family?
Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.
For more than 175 years, St Vincent's Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.
Out spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It's about building a true partnership around trust and respect. That's why we take a person-centred approach - delivering holistic, individual care that achieves wellbeing for mind, body and spirit.
At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.
Reconciliation Action Plan
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation, https://www.svcs.org.au/people/aboriginal-torres-strait-islander-recruitment
Interested? Apply today!
Respectfully-No agencies please.
