Racv/Nrma Roadside Assistance Operator

Karvel Automotive seeks an RACV Emergency Roadside Assistance Operator to service the Cobram area, who can demonstrate basic mechanical knowledge. 

About the role: 
The successful applicant will attend emergency Roadside Assistance call-outs within a specified time frame, to assist RACV & NRMA members, and non-members within the Cobram service area (Cobram, Tocumwal, Finley, Jerilderie and surrounds).

• Typical callouts include troubleshooting and providing basic vehicle mechanical assistance such as changing tyres and batteries, jump-starting and lock-out etc. 
• If the issue cannot be resolved roadside, the Roadside Assistance Operator simply calls the depot and arranges a tow.

Hours of work:

• A weekly on-call 24/7 rotating roster 5 days on, 2 days off (with some weeknights).
• Flexibility to be based at home.

This is a great opportunity to work outdoors, and autonomously, and will suit an individual who lives in the service area with basic mechanical experience (and/or is willing to learn), who can deliver excellent customer service, complete paperwork effectively and follow protocols and procedures. 

• Basic mechanical know-how essential.
• Trade qualification an advantage.
• To commence asap - $31.09 per hour, plus incentives and superannuation.
• Fully equipped 4WD patrol van, fuel card, phone and tablet are provided, (for work purposes).
• Supportive team environment and ongoing training provided.
• Must have a Australian driver’s licence with no current restrictions.
• The right to work unrestricted in Australia.
• Applicants who do not meet the above criteria will not be considered.

To apply, please email your CV outlining your experience and best contact phone number and submit via SEEK by Friday 23 February 2024. 

For more information, please email ****@karvel.com.au. Please note, applications will not be accepted via email and must be submitted via SEEK.

Applications will be reviewed daily, and a candidate may be appointed prior to the closing date. Early applications are therefore encouraged.