Rates Officer

Seeking a diligent Rates Officer to oversee rating operations, adhering to work plans, Council policies, and legislation. Deliver exceptional customer service and guidance to both internal and external stakeholders.
  
Responsibilities

• Calculate, issue, and manage annual rate notices in compliance with Local Government Act 1995.
• Process pensioner/senior’s rebate claims periodically.
• Coordinate Landgate revaluation schedules and reconcile against Valuer General’s valuation.
• Review rate exempt applications annually.
• Manage End of Year and New Financial Year processing for property database rollover.
• Collect, report, and remit FESA Emergency Services Levy quarterly.
• Process Underground Power (UGP) Service Charge instalments and reminders.
• Reconcile rates and UGP subsidiary ledger monthly.
• Process bank files for web, phone, and Bpay payments.
• Receipt Remittances Advices for rate payments.
• Monitor financial accounts and complete monthly reconciliations.
• Update rate payer contact information.
• Adjust waste service charges per customer requests and bin audit.
• Update property database with Landgate parcel information.
• Process Landgate valuation schedules and GRV Roll.
• Manage street numbering assignment according to Landgate Geographical Names.
• Maintain lists of outstanding rates, UGP balances, and general debtor balances.
• Review payment arrangements and report defaults to Manager and Director.
• Assist in debt recovery proceedings for outstanding rates and UGP.
• Maintain Council’s property records accurately.
• Stay updated on relevant legislation, standards, and practices.
• Coordinate property ownership transfers, including Electronic Advice of Sale (EAS).
• Perform other duties as directed by Manager Finance and/or Director.

Skills

• Prior experience in Local Government within a rating role
• Proficient understanding of relevant sections of the Local Government Act, 1993, pertaining to Rates & Property
• Familiarity with the Rates and Charges Rebates and Deferment Act 1992
• Knowledge of the Valuation of Land Act 1978
• Demonstrated ability to maintain meticulous attention to detail.
• Advanced computer proficiency, including MS Office (Excel, Word, Outlook).
• Proven track record of managing information with professionalism, discretion, and confidentiality.
• Strong dedication to customer service with adept interpersonal and communication abilities.

We would love to hear from you, apply today! Work for local Government with innovative and respectful values committed to sustainability, fostering connections, and nurturing a thriving community.