AddressAbout us
City of Palmerston is the Northern Territory’s youngest city and is located 20 kilometres south-east of the Northern Territory’s capital Darwin. It has a population of approx. 40,000 and is currently undergoing a significant period of infrastructure growth and development.
City of Palmerston (CoP) is “A Place for People”. We place people at the centre of all that we do and deliver, by providing excellent services to our community.
Our Commitment to You and Our Customers
At CoP we value
- Teamwork
- Commitment and Accountability
- Sustainability and Self-Sufficient
- Quality Resources
- A culture of Continuous improvement
In addition to our focus on culture, values, and behaviours, we embed our Customer Service Charter in everything we do both internally and externally. The pillars of our Customer Service Charter are:
- Make it easy for customer
- Perform with pride
- Listen, learn and act
- Evaluate and improve
About the Role
This role is a 12-month opportunity in our Finance team, that support a range of rates related services that contribute to the delivery of the City of Palmerston Community Plan, including:
• Debt management, processing of refunds, remissions, change of ownership and concessions
• Maintain and ensure an accurate, efficient, and effective rating database that complies with legislation and with a view of continuous improvement.
• Land Divisions and Changes of ownership
• Provide rates administrative assistance within the Department and broader Organisation
• Complete customer enquiry and general administration tasks including inquiries and research.
• Assist with rates modelling for annual budget process
• Perform day to day receipting of bank transactions.
About You
To be successful in the role you must have:
- Proven experience in delivering exceptional customer service.
- Certificate III in Business, Finance, or other relevant discipline.
- Sound level of communication skills including the ability to convey and impart information in an easy-to-understand format both verbally and in writing.
- Proven experience in debt recovery and understanding of legal and court recovery procedures.
- Ability to identify operational problems or trends, question practices, and contribute to the implementation of appropriate solutions in an innovative and resourceful manner.
What you receive
- Competitive leave entitlement with 6 weeks Annual leave a year
- Training & Professional Development opportunities
- A great team who will support you to achieve professionally and personally
- Access to wellbeing initiatives and Employee Assistance Program
- Access to Salary Continuance
Diversity
At City of Palmerston, we embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.
To Apply
To view a copy of the position description and to 'Apply' please see below.
Applications Close: Thursday, 11 July 2024
