Company

Chandler Macleod GroupSee more

addressAddressTamworth, NSW
CategoryAdministrative

Job description

About the company:
 
This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations.  A great opportunity for an experienced Administration Support officer to join this busy team for a temporary assignment.
 


About the role:

  •  Managing and resolving participant matters by actioning planning tasks as per the Agency Act.
  • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
  • Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the Agency Business systems.
 

About you:

  • Ability to work in a team
  • Communication skills
  • Customer service skills
  • Ability to manage conflict and difficult/sensitive conversations
  • Microsoft Suite skills (Excel, Word, Outlook, Teams)
  • Ability to use initiative and work independently
  • Ability to learn new systems and processes
  • Experience in a Front of House and Administration based role
 

Benefits:

  • ASAP start (pending Federal Police Clearance)
  • Assignment is 12 month plus possible extension
  • Full time hours Monday to Friday in the Office
  • Open in multiple locations in NSW Katoomba, Tamworth, Broken Hill, Wollongong and Batemans Bay
  • $37.36 per hour + Super
If you are keen to be considered for this role, click APPLY now, or email **********@chandlermacleod.com for more information 

*** Please note the successful candidate for the role must hold Australian Citizenship ***

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

Refer code: 2146029. Chandler Macleod Group - The previous day - 2024-05-07 05:41

Chandler Macleod Group

Tamworth, NSW
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