Reception Coordinator

Don't miss this great opportunity to join the supportive team of professionals in Core Dental Group.

Core Dental Carrum Downs is a close knit team that is poised for growth, which should ensure excellent opportunities for promotion and career progression. Although they are stand alone practices they work collaboratively to provide a high level of care to all patients and team members within our community.

The Opportunity

Working as part of your position as the Reception Coordinator you will oversee the day-to-day activities within your location relating to reception & administrative tasks, reporting directly to the Regional Manager - East. This position is able to work at group level and support multiple teams as they learn about and contribute to the management team. 

This is a full-time position (38-hours/week), however working 4-days on and 3-days off.

The Role

The day-to-day duties include but are not limited to:

• General reception duties including customer service and patient support
• Facilitate huddles each day
• Provide group updates to the team
• Ensuring Team Meetings are held on a fortnightly basis and all minutes are uploaded to the intranet
• Overseeing daily running of Reception, liaising with the Nursing Coordinator to ensure seamless daily practice operations.
• Overseeing the appointment books daily productivity, flag with Regional Manager and Marketing for the practice future needs
• Overseeing the reception daily bible tasks are completed each day. 
• Assisting Social Media Manager with your location’s social media
• Maintaining Debtors
• Support the practice with patient complaint management 
• Support the team with group Policy’s & Procedures
• Adhoc tasks as delegated by the Regional Manager 

Skills & Qualifications

• Dental Experience is essential
• Knowledge of D4W preferred but not essential
• Highly motivated and demonstrate a high level of initiative
• Highly developed communication skills
• A drive to learn and flourish
• An ability to maintain staff morale

If you would like to be considered for this opportunity, please submit your CV and cover letter outlining for us your experience and motivation to work in our team. Please note, we reserve the right to commence shortlisting immediately, only suitable candidates will be contacted.