AddressReception/Customer Service Officer
A highly regarded Australian Owned manufacturer, distributor and supplier of commercial cleaning chemicals, washroom & tabletop paper products and cleaning accessories is offering an opportunity for a self-motivated person to fill a full-time reception and customer service position in our Wetherill Park Office.
Hours: Monday to Friday 8:30am to 4:30pm
Computer skills: Intermediate knowledge of Excel, Word & Outlook.
Full Time / Permanent Position
Key Responsibilities of the role include, but are not limited to:
- Answer all incoming calls & general reception duties
- Assist customers with enquiries
- Greet visitors and assist walk in customers with orders
- Receiving sales orders from customers & sales representatives via phone, fax and email
- Data entry and invoicing of customer orders
- Processing credit card payments
- Managing customer back orders
- Book time slots for deliveries
- Liaise with internal sales representatives and delivery staff
To be considered for this role you are required to have a demonstrated ability in the following skills and attributes:
- Demonstrated experience in a similar role
- Experience delivering quality customer service, responding promptly to customer and management needs in a professional and timely manner
- Excellent organisational and time management skills with the ability to work within deadlines and effectively manage priorities
- Exceptional communication and interpersonal skills, confidently working as part of a team and communicating with a variety of customers
If you think you are the right person for the job, then please apply and supply your resume with current references. Agencies need not apply.
Only suitable applicants will be contacted.
