Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development, and achievement.
The Walt Disney Company is on the search for our new Receptionist! This role is considered the face and voice of The Walt Disney Company ANZ and is integral in ensuring that our external guests are being provided with outstanding customer service. In addition to stellar customer service, the Receptionist role is primarily responsible for a range of reception and administration duties associated with the daily operations of the business, including support to the Facilities team.
What are we looking for? Our ideal candidate is someone who loves customer service and gets energy from engaging with multiple people through the day and keeping a busy desk organised. You enjoy multitasking when your day-to-day changes quickly and that your tasks vary to ensure that the requirements of the business are supported.
If you think this sounds like you, please apply now with your cover letter sharing why you should be our new Receptionist!
Your key responsibilities will include, but not be limited to:
Greet and welcome visitors in a respectful and courteous manner
Manage all incoming calls, take messages, and pass to appropriate parties for Melbourne & Sydney Offices. Action all voicemail messages received
Keep a safe and clean reception, kitchen, and main areas
Manage relationship with external vendors and maintain supply inventories for stationary, kitchen, and mail room
Facilitate any incoming / outcoming local, interstate, and international mail, packages, and couriers
Maintain security by logging all incoming visitors – ensure passes are issued and recorded as required
Ad hoc duties as required
The successful candidate will have the below experience and approach to work:
Previous experience in a customer service/administration focused role
High level of professional excellence and integrity
Intuitive problem-solving skills with the initiative to facilitate a resolution
Flexible and positive mind-set
Be proficient with Microsoft Office tools
Team player with the ability to be proactive and work autonomously
Additional Information:
This is unique opportunity to join the talented team that develops and delivers unparalleled entertainment across Australia and New Zealand so if this role captures your imagination then apply now!
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
The Walt Disney Company can provide individual accessibility support that may be needed during your interview process. Please let us know of accommodations that may assist in helping you feel welcome by emailing wdi.careers.au@disney.com.