Receptionist

About the company
Forum Recruitment?is proud to partner with a leading professional services firm that specialises in real estate and investment management.

About the role
As the front face of the company, meeting and greeting all clients and staff, this role plays a key part in the company's brand, requiring a high level of communication, presentation and customer engagement skills.

Key responsibilities include:

• Manage the front desk with a welcoming and positive attitude, ensuring all clients and visitors have an exceptional first impression of the company.
• Phone and email correspondence, answering incoming calls, transferring calls to the appropriate department, and responding to emails promptly and professionally.
• Greet clients and guests, assist with inquiries, and provide information in a courteous manner.
• Coordinate and schedule appointments for clients and internal staff using the company's scheduling system.
• Assist with various administrative tasks, including data entry, filing, and maintaining office supplies.

About you
To be successful in this role it is essential to have exceptional verbal and written communication skills, coupled with the ability to maintain a high level of professionalism and confidentiality. Your prior experience in a Reception, Concierge or Customer Service based role will be the foundation to your success in this role.

Next steps
Please attach your resume and cover letter by following the links on this website to APPLY. Alternatively contact Charlotte Preece on 0408 663 *** to discuss if you believe this position would suit your experience.