At our leading organisation in the aluminium machinery industry, we're not just about machinery; we're about people, innovation, and excellence. With over 38 years of evolving alongside our clients, we have stepped into a new era of growth and innovation. As we continue to adapt and lead in our field, we're looking for a dynamic Receptionist to become the face of our company.
Your Role:
As our Receptionist, you will be the heartbeat of our office, offering a warm welcome to visitors and creating an environment that reflects our commitment to excellence and customer service. Your organisational skills, attention to detail, and proactive approach will not only ensure a tidy and efficient reception area but also support our sales and accounts teams in driving success.
Key Responsibilities:
- Customer Interaction: Be the first point of contact, greeting and assisting customers with a smile.
- Communication Excellence: Handle phone calls with professionalism, providing assistance or directing enquiries efficiently.
- Order Processing: Process sales orders with accuracy and speed.
- Accounts Support: Manage tasks related to accounts receivable, ensuring prompt and correct invoicing.
- Office Management: Keep the reception area pristine, reflecting our professional image.
- Team Support: Show initiative in addressing customer needs and assisting team members.
- Scheduling: Coordinate appointments and meetings, optimising time management for all involved.
- Policy and Procedure Maintenance: Help update office guidelines to enhance company operations.
- Report Preparation: Assist in compiling reports that provide insights for management.
- Flexibility: We support work-life balance with flexible working arrangements.
- Community and Sustainability: Join an organisation that prides itself on its commitment to the community and environmental sustainability.
- Innovation: Gain exposure to the latest technology in the aluminium machinery sector.
This is more than a job; it's an opportunity to grow with a leader in the industry and make a real impact. If you are a professional, articulate individual who thrives in a fast-paced environment, we would love to hear from you.