Receptionist

Ward Clerk / ReceptionistAbout the roleMater Private Hospital Townsville is seeking an experienced Ward Clerk / Receptionist to join its Patient Services Team. The successful candidate will work 7.30 am-3 pm, Monday to Friday, across the Orthopaedic, Neurology, and Paediatric wards.Salary range: $28.68 - $33.28 per hour plus superannuation and salary packagingThe Patient Services team captures, tracks, and reports all patient data from pre-admission to discharge, aligned with health information standards, health fund, and public patient revenue regulations. This information is analysed and reported to stakeholders to guide the use and efficiency of our hospital services and support business development decisions with recommendations for process improvement and revenue maximisation.What you'll be doingAs the Ward Clerk/ Receptionist, you will work within an interdisciplinary team and be responsible for efficiently, accurately, and timely providing a range of administrative services.Tasks may include but are not limited to:

• Patient admission, discharges, and transfers
• Medical record preparation, tracking, filing and maintenance
• Driving customer service through direct customer support and stakeholder communication
• Assisting with patient billing, wayfinding, and general enquiries.

About youTo be successful in this role, you will possess:

• Proven experience working in an administrative role within a medical or hospital environment.
• Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems.
• Sound written and verbal communication skills.
• Demonstrated ability to work quickly, efficiently, and accurately under pressure.
• Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment.

Why join us?is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.We are a leader in healthcare, education and research - and that's because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national businesses/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking

Applications close on Friday 26th April. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.Please note: If you are successful for this role 100 points of ID will be required for a mandatory police checkAdvertised: 12 Apr 2024