Receptionist / Administration Officer

The Opportunity

We are looking for a vibrant, family orientated Receptionist / Administration Officer who thrives in a fast-paced environment, is organised, confident and eager to learn and join our growing and dynamic team at Beam Health.

The position holder would be working from our West Gosford Clinic, with the potential to work both there and our Tuggerah Clinic.

The Role

This exciting position is open to full-time experienced applicants. The successful applicant will work closely with the broader Beam Health administration team and will be responsible for:

• Providing highly effective, responsive and confidential administrative support to the clinical team.
• Reception duties including answering, directing incoming calls, handling referrals and requests from clients and stakeholders
• Taking payments and processing invoices (incl. processing Medicare rebates and claiming NDIS funding)
• Ensuring clients and stakeholders feel comfortable, supported and confident when interacting with Beam Health (in-clinic or otherwise)
• Greeting clients and families who come from a range of diverse ages, presentations and backgrounds
• Keeping our clinic looking beautiful and organised at all times
• Handling enquiries and referrals
• Scheduling and rescheduling appointments
• Preparing and collecting key client paperwork
• Medicare management and fee payment using our client management system
• Liaising with GPs, allied health and other professionals
• Electronic file management, scanning and record keeping
• Handling incoming and outgoing emails
• Travelling to the other clinic locations for training days and team meetings
• Travelling to other clinic locations to assist with reception duties where required

The Benefits

You will receive:

• A very attractive salary
• Flexible working arrangements
• Part of an awesome team of people around you
• Supportive Manager who completes regular supervision meetings with you

The Requirements

To apply for the role, we would like you to have:

• Certificate IV (or higher) qualifications in Business Administration or related field
• Previous experience in a doctors or allied health practice (desirable)
• Previous experience working with Medicare rebates and claiming NDIS funding (desirable)
• Capacity to communicate effectively with people who may be distressed
• High level of discretion and sensitivity
• Well-presented professional with an approachable disposition
• Well-developed time management skills
• Excellent written and oral communication skills
• Sound interpersonal skills
• Ability to work independently
• Strong attention to detail and high degree of accuracy
• Demonstrated intermediate experience in the proficient use of the suite of Microsoft Office products
• Current unrestricted driver's licence

As a condition of employment, we will require a cleared WWCC and NDIS Worker Check. Let us know if you need help with these.

Thinking this role might be for you? Keep reading to find out more about Beam and why our employees love working for us!

About Beam Health

Beam Health (or just ‘Beam’) is a team of amazing people doing highly meaningful work with children, youth and families. We have a brilliant array of talented clinicians all with different skill sets, experience levels and clinical ambitions including Occupational Therapists, Speech Pathologists, Psychologists, Behaviour Specialists, Mental Health Counsellors and Social Workers. Our clinicians are supported superbly by our expert administration and business support team. We value team culture and a positive work environment.

We care deeply about our purpose of supporting children, youth and families to live a bright life and execute this with passion and skill through assessment, therapy, intervention, support plans, group programs, workshops, training, coaching/mentoring and much more. There is a high variety of work available, and we support our clinicians to pursue their clinical interests and passions.

We have four beautiful clinics in NSW that receive consistent high praise from visitors at Warners Bay, Tuggerah, West Gosford and Cessnock. We have excitedly opened a fifth clinic at Toowong in Brisbane. Our clinics are uniquely designed with children, youth and family in mind, with fully equipped sensory rooms!

For more information on Beam Health, visit our website at www.beamservices.com.au or check us out on social media by searching ‘Beam Health’.

Why Beam?

Our awesome people continually report to us what they love about Beam is:

• The amazing team atmosphere
• The pay is good
• The great relationships with their managers
• The healthy work/life balance
• The ability to shape their own work
• The communication between leaders and employees is great
• That management and employees trust each other
• The awesome opportunities for professional development
• Oh and our beautiful clinics of course

Think we could be just making it up? Ask us for a copy of our recent anonymous employee satisfaction survey and see for yourself.

To Apply

To apply via SEEK, please follow the links on this page and submit your CV and cover letter.

If you would like to learn more about Beam or the role, please don't hesitate to reach out to Emilee on 02 4954 9*** or email **@beamservices.com.au