Office Administration/Receptionist-Ndis/Disability

At Connect Pathway, we are all about helping those with disability live their best lives with choice! 

We provide a number of services, in Sydney’s South West, including accommodation, respite, day program and support coordination services for both adults and children with disability. We focus on what is best for the participant and how we can make their dreams big and lives great - at Connect Pathway we strive for real smiles.

Our staff are highly valued as they are the key to making good things happen for our participants, every day. At Connect Pathway you will be working as part of a small but growing team dedicated to improving the lives of those with disability! 

We

• Support workplace flexibility ensuring that you can achieve better work life balance between your personal and professional life. 
• Will recognise your hard work and contribution to our business success through our employee bonus programs. 
• Will support further training and career development. 
• Provide access to free counselling sessions through our Employee Assistance Program (EAP).
• Provide a friendly and collegial team working environment that values diversity in all its forms.

And best of all

• Provide you with the daily opportunity to make a difference in the lives of people with disability.

Your role at Connect Pathway is essential. You are the face and voice that answers the initial enquiries of our participants and their families, their first contact. You are also often the central ‘go to’ person for our staff, providing key support directing queries, troubleshooting general office problems and assisting staff to manage timely workflow. It is your knowledge of the disability sector, the NDIS, our staff and services that plays a vital role in Connect Pathway working at its best, as a friendly and informed organisation assisting the disability community.

You will be responsible for:

1. Servicing our office and reception from Monday to Friday, 9am to 5pm.
2. Responding and forwarding enquiries made in person, or via phone, email or social media. 
3. Providing assistance with preparation of written materials such as advertising brochures, reports, presentations, meeting minutes etc and managing and updating key information databases.
4. Providing administrative support to the management team, wider office staff and day program.
5. Ensuring all Connect Pathway’s social media accounts are updated regularly.
6. Monitoring and reordering office supplies, trouble shooting and organising technical assistance. 

To be successful in this role you will need: 

• Demonstrated experience and knowledge of the disability sector (NDIS) working in a similar role, i.e. as a support worker, receptionist, office administration etc – minimum 2 years. 
• The ability to communicate professionally and appropriately with a diverse range of stakeholders, but particularly those with disability.
• Excellent written communication skills, with high attention to detail.
• Excellent organisational skills including the ability to multi-task, pre-plan and trouble shoot. 
• A high degree of computer proficiency across word processing, database, spreadsheet and email functions with the capability to become operationally familiar with new systems and programs quickly. 
• A high degree of social media proficiency and literacy, with the ability to administrate accounts appropriately.

Send your CV with cover letter to: **@connecpathway.com.au

For enquiries call: Tanya 1300 275 490