AddressAbout Us:
QStay is a leading private Holiday Accommodation Company managing over 100 apartments and villas throughout Surfers Paradise and Broadbeach. We pride ourselves on delivering exceptional guest experiences and maintaining the highest standards of service.
Job Description:
We are seeking a friendly, professional, and highly organised Permanent Part Time Receptionist to join our dynamic team. As the first point of contact for our guests and clients, you will play a crucial role in creating a welcoming environment and ensuring smooth day-to-day operations at our office.
Key Responsibilities:
- Greet and welcome guests and clients with a warm and friendly demeanor.
- Answer and direct incoming phone calls and emails to the appropriate departments.
- Manage and coordinate Front Desk activities, including check-ins, check-outs, and guest inquiries.
- Maintain the cleanliness and organisation of the reception area.
- Assist with administrative tasks.
- Handle guest complaints and concerns professionally and efficiently.
- Communication with the Maintenance and Housekeeping departments.
Requirements:
- Previous experience as a receptionist, front office representative, or similar role.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Strong computer skills
- Ability to work independently and as part of a team.
- High level of professionalism and a positive attitude.
- Availability to work a full working week, including occasional weekends and holidays.
- Knowledge of the hospitality/accommodation industry is a plus.
Benefits:
- Supportive and hands-on management team.
- Free onsite parking.
- Opportunities for career growth and development.
- A vibrant and engaging work environment in the heart of Surfers Paradise.
