Address 02nd February, 2024
At Nexia Melbourne our purpose is to connect people with their true potential, by giving them the insight, advice and support they need to navigate to success - this role will be invaluable in helping us service our diverse client portfolio and help them meet their regulatory goals. We have a team of 90 professional and support staff across two office locations.
We have a rare full-time opportunity for an enthusiastic Receptionist / Junior Administrator to join our Shared Services team based in Caulfield.
This role will be required to work in our Caulfield office full time.
This is a busy and varied role where your main purpose will be to ensure that all aspects of Reception run smoothly and efficiently. You will also be required to provide high level administrative support to the team where required.
Duties & Responsibilities:
Primary point of contact for clients - answering and screening all inbound phone calls for the Melbourne CBD and Caulfield offices, transferring calls, taking messages and checking and responding to voicemails
Meeting and greeting clients in a professional and friendly manner
Maintaining meeting room bookings
Keeping reception area and meeting rooms clean and tidy
Daily mail management
Effective and efficient management of overall front of house function - office amenities, office access, office supplies, catering, facilities
Providing administrative support - helping out EA's with overflow work when needed, new client forms, setting up new clients in our portals
We are looking for candidates who possess the following:
Excellent verbal and written communication skills
Proficient in the use of Microsoft Office
Excellent presentation and a friendly manner
Ability to interact comfortably with people at all levels, with a strong focus on building professional working relationships and customer service
Ability to use initiative, judgement and discretion when dealing with staff members and clients of the company
High attention to detail and ability to work to deadlines
Ability to follow directions, learn new concepts quickly and a strong work ethic
An enthusiastic, flexible and pro-active approach.
Our Perks include:
Highly collaborative team environment
Learning and development to support your career
Team lunches, drinks and firm-wide events
Birthday and Paid Parental leave
Employee Assistance Program (EAP)
Candidates must have full Australian working rights to apply.
Please note Nexia Melbourne are managing recruitment for this role in-house and will not accept unsolicited CV's from Recruitment Agencies.
