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Form of workAbout Us
Corio Bay Health Group consists of a variety of medical and multidisciplinary sports injury clinics in the Geelong region. Corio Bay Health Group contains a mix of professionals including Physiotherapists, sports medicine doctors, podiatrists, massage therapists, myotherapists and more. We pride ourselves on providing expert service and care to patients of all ages and fitness levels.
At any Corio Bay Health Group clinic you will be welcomed into an inclusive culture and a team that strives for excellence. We are excited to welcome you to our team!
Corio Bay Health Group is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand. Please do not hesitate to ask us any questions. We would love to hear from you!
The Role
We are looking for a friendly and dynamic person who has a professional approach to their work. You will be the first point of contact for clients both by the phone and in person and will be required to deliver exceptional customer service.
Duties include but not limited to:
- Greeting and assisting clients in a friendly, caring and helpful manner, so that they feel welcome and comfortable
- Answering phones/emails promptly with the ability to prioritise tasks
- Diary management including scheduling appointments
- Processing of payments and invoices
- Building an excellent working relationship with our physiotherapists
- Receptive to feedback
- Flexibility to travel between clinics if required
- Previous Medical/Allied Health practice experience preferred (Physio, chiro, osteo, medical centre, etc – including an in depth understanding of HICAPS, Medicare, Workcover, DVA)
About you
To be successful in this role, we are seeking individuals who;
- Have availability to work across the business operational hours where required
- Previous experience in an administrative role (highly desired)
- A passion to see clients empowered to achieve optimal lifelong physical health
- Outstanding communication skills both in person and over the phone
- Excellent client service skills, proven through previous customer service experience
- Ability to maintain a positive and energetic environment amongst our team and clients
- Experience in medical or allied health is highly regarded, but not essential
If you would like to learn more about our opportunities, please email *******@healthia.com.au for a confidential discussion or to learn more about Corio Bay Health Group, please visit www.coriobayhealth.com.au
Ready to take the next step in your career? Click APPLY NOW!
