Are you a vibrant, customer-focused individual with a knack for organisation and a warm smile? Col Crawford Lifestyle Cars invites you to join our dynamic team as our Receptionist, located within Col Crawford BMW. In this role, you'll be the face of our company, ensuring that every visitor and caller receives exceptional service from the moment they connect with us.
Role Overview:
As our Receptionist, you'll be at the forefront of our operations, managing our front desk, phone system and customer inquiries. Your primary responsibilities will include greeting visitors, directing calls and providing general administrative support to our team. This is a full-time position, Monday to Friday, with hours from 8am to 5.30pm, offering overtime paid for additional hours.
Why Join Us:
Col Crawford Lifestyle Cars is recognised as one of Australia's leading vehicle dealerships with a reputation for being progressive, delivering automotive excellence and high-quality customer service on the Northern Beaches. We are a multi-franchise business that is family owned and operated. We pride ourselves on being a great place to work with ongoing support and training to help you achieve your best.
At Col Crawford Lifestyle Cars, we're dedicated to providing an exceptional experience for both our customers and employees. As part of our team, you'll have the opportunity to work in a supportive environment where your contributions are valued and recognised.
Key Responsibilities:
- Manage front of house operations in a friendly and professional manner.
- Answer and direct incoming calls, ensuring prompt and accurate assistance.
- Greet and assist customers upon arrival at our Col Crawford BMW Showroom.
- Provide exceptional customer service, ensuring a positive experience every time.
- Assist with administrative tasks and adhoc projects.
Qualifications:
- Previous experience in a customer service or receptionist role is preferred.
- Excellent communication and interpersonal skills with a friendly and approachable attitude.
- Strong organisational abilities with the ability to multitask and prioritise effectively.
- Proficiency in Microsoft Office suite.
- A commitment to delivering outstanding service and fostering long-term customer relationships.
If you're ready to embark on a rewarding career with a company that values excellence and customer satisfaction, we want to hear from you! Apply today to join our team as our Receptionist and help us deliver a 'customer for life' experience with every interaction.
Col Crawford Lifestyle Cars is an Equal Opportunity employer committed to providing a culturally diverse workplace free from discrimination & we encourage applications from all persons who meet the selection criteria for this position.
**Only successful candidates will be contacted for our interview process.