AddressWHO ARE WE?
Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.
We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.
ABOUT THE ROLE:
Reporting to the Executive Assistant to our Managing Director, you will play a crucial role in maintaining the smooth operation of our Sydney office. This role will involve assisting team managers, coordinating business processes, and delivering exceptional customer service to visitors and callers.
Specifically in this role, you’ll:
- Assist in ensuring the smooth operation of office facilities and management of office supplies.
- Support team managers by assisting with administrative tasks and compiling reports for internal management and clients.
- Provide input for improving and coordinating key business processes.
- Undertake office administration tasks as assigned by the manager.
- Greet visitors and direct them to appropriate meeting points
- Arrange catering and refreshments for guests and meetings
- Answer incoming calls and transfer them to relevant areas
- Manage incoming and outgoing mail, packages and courier deliveries
- Maintain tidy and organised shared areas
- Assist with scheduling appointments and coordinating meetings
- Provide general administrative support such as data entry and filing
- Arrange travel and accommodations.
WHAT WE'RE LOOKING FOR:
Ideally, you’ll have:
- Previous experience in customer service, clerical or receptionist type role
- Experience with basic office administrative tasks such as filing, scanning and document management
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to interact professionally with colleagues, clients, and visitors.
- Attention to detail and accuracy in tasks such as data entry and document preparation.
- Organisational skills and the ability to prioritise tasks effectively.
- Problem-solving skills to address routine administrative challenges.
- Time management skills to meet deadlines and manage workload efficiently
WHAT CAN WE OFFER YOU?
As part of our team, you'll be able to learn and grow in a supportive environment. We were certified as a Great Place to Work for 2023 and 2024 and ranked in the top 20 of Australia's Best Workplaces in Technology 2024.
We have listed some of those benefits below for you:
- Paid Birthday Leave
- Health & Wellness perks, including discounted gym membership.
- Access to ongoing Learning & Development opportunities, including self-paced learning through our learning management system
- Access to Career Pathways so you can continue building a career with us.
- Reward & Recognition Program where you can also thank and reward your teammates
- Employee discounts—Access discounted rates and offers from various providers, including health insurance and IT Hardware.
- Employee Assistance Program (EAP)
Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.
HOW TO APPLY
Should you be excited about the opportunity to really make a difference within a business, please send a cover letter and your resume through and start the next step of your career.
No agencies please – we've got this one covered.
We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.
