Company DescriptionAs a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.
Job DescriptionAbout the opportunity- The role of Receptionist
- Reporting to…
- Joining the X team
- You may come from a background of...
Typically, in this role you will:
QualificationsAbout youTo be successful in this role, you will need:- Extensive experience in
- Demonstrated experience in
- Sound experience in
- The ability to
- Tertiary qualifications in
NOTE: List experience required. Do not refer to ‘years' experience’ in any circumstances.
Additional InformationWhat’s on offer
- BOSS Best Places to Work 2023 – placing at number five in the Banking, Superannuation and Financial Services Category and credited for its culture, engagement and flexible working arrangements.
- Employer of Choice Public Sector and NFP – Australian HR Awards 2023
- Accredited as a Family Friendly Workplace
- Hybrid working from home and our state-of-the-art office and facilities designed for collaboration, and wellbeing. We work flexibly at AFCA and encourage you to talk to us about how this role can be flexible for you.
- Progressive and inclusive leave entitlements, including flexible public holiday leave, women’s health leave, 18 weeks paid parental leave, sorry business leave, early and advanced pregnancy loss leave, paid gender affirmation leave, extra personal leave and paid time off over Christmas. Plus, study leave to support your professional development.
- Not For Profit salary packaging benefits.
Life at AFCAOur people are at the centre of everything we do. We live and breathe our cultural qualities, which shape how we behave and how we engage with our customers. At AFCA, you will truly feel the difference of working at an organisation which supports people of all backgrounds, experiences, and identities to thrive. Our consistently high employee engagement results reflect that AFCA is a truly great place to work and a place where people can contribute, belong and flourish!
To applyIf you are passionate about how we drive fairness in the financial sector and are looking for an organisation that values the human in all of us, we encourage you to apply – even if you don’t meet every single criterion.We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities. We strive to provide a recruitment experience that’s fair, inclusive and accessible. If you have any specific accessibility requirements, please reach out to the recruiter who is managing this process or email us at Careers@afca.org.au.AFCA is a 2024 Circle Back Initiative Employer - we are committed to responding to every applicant.