Receptionist/Office Administrator, 3-month Contract

is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.At WPP we're reinventing creativity on an ever-broader canvas, bringing together unrivalled talent, resources, and skills to provide an integrated offer of communications, experience, commerce, and technology for clients.It's our people who make the company, and what we do, extraordinary. We champion an open and optimistic workplace, where everyone has the chance to thrive and shine. We foster and celebrate an inclusive culture of belonging, one that embraces diverse thought and individual expression.YOUR ROLE IN A NUTSHELL:In this 3-month Fixed-Term role, working at each of WPP's two main Melbourne offices, you will work with the Front of House team to cover reception and ensure smooth daily operation of both offices.When covering the reception desk, you professionally greet clients, answer phone calls, and provide assistance to whoever is in need, whether that be organising couriers, catering, stationery, you name it! You will assist with managing the communal office supplies (food, beverages, stationery, etc.) and ensure that the office is always well stocked. When there's a function within the office, you assist the team with preparation, hospitality, and tidy up. And you assist the brands with all manner of adhoc queries in a timely manner.Reporting to our Facilities Manager and Campus Experience Manager, this varied role will see you wearing many hats!WHAT YOU WILL SPEND YOUR TIME DOING:Reception Duties:

• Professionally greets clients upon arrival at Reception and helps with any general enquiries
• Announces all incoming visitors by calling the person who they are to meet. If unable to get through to them, responds via text or email and tries again at intervals appropriate to the visitor's urgency
• Answers phones promptly and professionally for multiple brands
• Administers desk and meeting room bookings via WPP's Robin application
• Assists with the preparation and tidying of meeting rooms prior to and after client meetings
• Administers client car space bookings
• Promptly contacts IT with immediate tech issues

Despatch Duties:

• Assists with ordering and maintaining supplies
• Assists with unpacking and distributing communal orders
• Ensures that kitchens and utilities rooms are well stocked with correct products
• Places catering orders for client meetings
• Assists with setting up office functions, events, and activities (this ranges from ordering group catering to setting up important largescale staff gatherings)
• Sorts delivered mail, notifying staff of packages
• Organises outgoing couriers
• Ensures that meeting rooms, common areas, kitchen areas, and utilities rooms are clean and presentable at all times

Administration Duties:

• Keeps track of invoices for all orders personally made and ensure that they have been processed
• Monitors and replenishes supplies
• Assists with administering access passes and lockers

Miscellaneous Duties:

• Is a trained fire warden for both sites
• Is a trained First-aid officer (training can be provided)
• Assists with all manner of adhoc duties when required

SKILLS & EXPERIENCE:

• You have an excellent understanding of customer service;
• You get energised with interacting and helping others;
• You are organised, enjoy collaborating and being part of a team;
• You will have a minimum of 1 years experience in a same or similar role;
• Previous Professional Services and or FOH experience is highly regarded;
• Exceptional verbal and written skills;
• Ability to maintain composure and manage priorities in busy times;
• Ability to deliver successfully and navigate ambiguity within a constantly changing and innovative business landscape; with a willingness to learn and 'roll your sleeves up' where ever needed;
• Willing to be trained as a first aid and fire warden responder;
• Willing and able to travel between both Melbourne office locations upon requested.

HOW WE WORK:At WPP, our people are at the heart of everything we do.Our mission is to build and foster an inclusive culture of belonging, one that is equitable, tolerant, and respectful of diverse thought and individual expressionOur ambition is to create workplaces where our people feel not only that they have opportunities to thrive, but also that they are celebrated. A place where everyone has the opportunity to learn, grow and do amazing creative work, surrounded by leaders and colleagues who are inclusive, supportive, and kind. We believe that ultimately diversity and difference will combine to produce extraordinary creativity, manifested in the work we do for our clients and the impact we have on the world.We support flexibility through our hybrid working model which offers the benefits of being together in the office and working from home. We encourage our people to work in ways that meet their needs and enable them to deliver great work.WPP is an Equal Opportunity Employer. Our mission is to build and foster an inclusive culture of belonging, one that is equitable, tolerant, and respectful of diverse thought and individual expression. WPP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, ethnicity, colour, religion, sex, gender identity, sexual orientation, disability status, or any other characteristic protected by law. We encourage all applicants to apply.Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.When you click the "Submit Application" button below, this will send any information you add below to WPP. Before you do this, we think it's a good idea to read through our Privacy Policy: https://bit.ly/secrets-kept. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.#LI-DNIWPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.Please read our Privacy Notice ( ) for more information on how we process the information you provide.