AddressOur mission is to change lives! At Launch, we live and breathe our values of care, accountability, authenticity, and excellence and, over 18 years as a specialist technology and telco recruitment company, have created a culture of high-performance, support and celebration.
We are all working towards the same, purpose-led goal, but we also understand that everyone has their own path to carve. We tailor a career pathway and learning and development journey to suit you. Join an organisation that truly cares enough to invest in you professionally and personally.
The result of this mindset speaks for itself: we have a high-performing team of consultants who are outperforming industry across all categories including annual billings, new business results, customer wins, client retention and candidate care.
Want to work with the best brands doing interesting and innovative things with their EVP? We have a blue-chip, client base with long-standing key accounts of 10 years+. There is unrivalled opportunity to develop relationships within existing customers (e.g top 10 employers in Australia) across technology, telco, consulting, financial services and government, to name a few.
Like the thrill of winning new clients? Know you have access to a passionate, sales-led leadership team who all love to pitch (you got it – every member of the executive relishes being client facing from GM to CEO) giving you an incredible insight across a range of business development styles with the support and space to develop and strengthen your own. We collaborate successfully, meaning you get quicker decisions, less bureaucracy and lots of exposure.
Perhaps you are interested in account management? We have an industry-leading strategic key account framework across our customers, which works. Our teams are efficient and well-resourced; we shape and set up our delivery structures in the best way to service the customer first (not to make the customer fit to us) and outsource as much administration as we can to your support teams allowing you to focus on your relationship with the customer. We are dedicated to delighting our customers with a world-class, personalised service and that is why our customer NPS score is 85+!
Our Consultant and Senior Consultant roles are either 360 end to end recruitment or account management positions specialising in a particular market or customer account; our Principal Lead or Practice Manager roles are team and people leadership opportunities across a specific or multiple practice areas.
Salary: $80,000 – $100,000 plus super plus commission
Benefits of being a Launcher are too long to list here! However, here’s a few things we know might be important to you:
- Flexible, hybrid working (we WFH on Mondays and Fridays)
- An extensive tech stack of a variety of products and licences which includes:
- a personal LinkedIn Recruiter licence
- a personal LinkedIn Talent Insights license
- a SEEK Talent Search licence
- a SEEK Talent Insights licence
- a Lusha and SignalHire account (scraping tools)
- an UberforBusiness account
- a UDEMY e-learning platform (for personal and professional learning and development)
- a LaunchRewards platform (for discounts on top brands)
- A dedicated CV formatting service
- Dedicated market research team
- Dedicated off-shore sourcing team
- 1 paid community service day per year
- Half day paid leave on your birthday
- Structured career pathways and L&D programmes with clear promotion opportunities
- Access to education opportunities outside the norm – from The Growth Faculty masterclasses to public speaking courses at NIDA! (National Institute of Dramatic Arts)
- Weekly, monthly, quarterly and annual incentives valued between $500-$20,000 including widgets, experiences, luxury holidays, travel, health and health and well-being!
- Access to an industry leading Employee Assistance Programme
- Building and maintaining successful relationships with clients and prospects
- Developing knowledge of role types within your specialised technology vertical
- Investing time in understanding client’s business goals and adding value through creative and cost-effective staffing solutions
- Qualifying role requirements and candidate specifications
- Establishing and maintaining excellent relationships with candidates building talent pools of high calibre professionals
- Understanding and managing candidate expectations
- Communicating steps and time frames of recruitment processes
- Sourcing, screening, qualifying, selecting candidates utilising industry leading tools
- Developing and maintaining a prospective customer portfolio
- Generating and developing new business
- Managing the end-to-end recruitment process utilising our ATS (JobAdder)
- Developing and providing market insights and intelligence
- 3+ years’ experience in sales, recruitment or customer service in a hands-on operational environment
- Extensive experience managing customer relationships through regular contact on the telephone or in person
- Highly motivated by meeting and exceeding targets in a target-driven environment
- Intrinsically customer-service led and committed to delivering an exceptional experience to your customers
- Strong influencing skills
- Excellent stakeholder engagement skills
- Exceptional communication (written and oral) skills
- A passion for solving problems through to the end
- Attention to detail
- Demonstrated Launcher values-alignment to Care, Authenticity, Accountability, Excellence and Growth-Mindset!
- Proficient computer skills in MS Word, Excel, Outlook and PowerPoint and recruitment databases
