Recruitment Manager

Who we areService Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. We work flexibly and remotely, using our workspaces in Footscray and Ballarat for onsite collaboration. We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems.Service Victoria is an Administrative Office attached to the Department of Government Services (DGS). DGS was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.Service Victoria and DGS are bringing important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.About the roleAs the Recruitment Manager, you will play a crucial role in attracting, selecting, and onboarding top-tier talent to drive Service Victoria's success.You will be responsible for developing and implementing effective recruitment processes, managing end-to-end recruitment processes, and fostering a positive candidate experience.This position reports directly to the Director, Portfolio Delivery and collaborates closely with Executive Directors and Managers to understand staffing needs and organisational goals.If you are a dynamic and strategic recruitment professional with a passion for driving organisational success through talent acquisition, we invite you to apply and be a key player in shaping our company's future.To be considered for the role, you must be able to demonstrate:

• Written and Verbal Communication: Effective communication for building relationships with candidates, hiring managers, and other stakeholders. Clear and concise communication in conveying information, setting expectations, and resolving issues.
• Knowledge of recruitment practices: Understanding the latest trends, techniques and strategies in recruitment to attract top talent.
• Relationship Management: Sees things from another's point of view and confirms understanding; Understand motivations, needs and wants of stakeholders and their impact on service delivery; Tailor communications according to audience and/or audience preference.
• Analytical Skills: Analysing recruitment data, metrics and trends to identify areas for improvement, optimising recruitment strategies and making data driven decisions.
• Problem-solving Skills: Resolves issues through deep understanding or interpretation of existing guidelines. Where guidelines are not available, analyses ideas available and takes action through self, or in consultation with others to resolve problems. If required, determine additional information needed to make informed decisions. Applies critical thinking and problem-solving concepts in the right context
• Organisational Skills: Understands issues and pressures to which the organisation has to respond; Understands the reasons behind the organisational climate and culture

This position is only open to applicants with relevant rights to work in Australia.How to applyApply before the advertised closing date and all applications should include:

• a resume; and
• a cover letter which addresses the key selection criteria (within two pages)

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the JSE.Other relevant informationService Victoria actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities. All roles at Service Victoria can be worked flexibly, however it may differ from role to role.Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.The Technology Group within Service Victoria sets direction, governs, builds and manages the technology underpinning the digital services we provide to citizens.The Technology Group is comprised of Technology Architecture, Software Engineering functions, Information Security, Infrastructure and Service Management.The Key Technology principles within Service Victoria are: customer focussed, product-centric, modern architecture, industrialised delivery, scalable cost and reliable services.