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SalaryThe purpose of this position is to manage and oversee the Gold Coast Regional Service Centre (RSC).Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Management
Classification AO8
Workplace Location Gold Coast
Job ad reference QLD/561897
Closing date 14-May-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Temporary 6 months
Contact person Donna Harris
Contact details donna.harris@qbcc.qld.gov.au
Access theKey Outcomes and AccountabilitiesThe aim of this role is to:
- Actively seek out, establish, manage and maintain relationships with regional stakeholders including but not limited to: Industry associations, community groups, consumers, suppliers, local and other associated government agencies, emergency services etc. Leverage off industry relationships and advocate the QBCC along with its range products and services, and how these will best serve its customers.
- In partnership with the appropriate internal education and engagement stakeholders, assist in the development, implementation and ongoing support of an annual events strategy that will not only deliver a heightened awareness of the QBCC and its services; but also maintain valuable external relationships through industry change education and professional development programs across the State.
- Research, review, analyse and prepare reports to provide guidance on matters that may be contentious and/or technically complex in nature, with reference to applicable Building Legislation, Australian Standards and Manufacturer's Recommendations.
- Establish, develop and grow customer and stakeholder awareness through the advocacy of the QBCC's regulatory functions, whilst providing exceptional customer service to both internal and external customers.
- As a senior leader within the organisation, it is expected that you will personally espouse all QBCC's chartered behaviours whilst holding all other staff and peers to account for the same.
- Professionalism;
- Integrity;
- Accountability;
- Teamwork &,
- Customer Service.
- Vision - Demonstrated ability to convey the vision for their area in a compelling way; understands and influences organisational culture; and is future-oriented in analysis, thought and action.
- Vision - Demonstrated ability to lead change by adopting a planned and comprehensive approach to implementing organisational change.
- Results - Manages internal and external relationships
- Builds and maintains productive relationships with internal and external stakeholders.
- Communicates in a way that is appropriate for the situation, and that promotes trust, respect and integrity.
