Regional Project Controller & Administrator

Who are we?
dss+ is a leading operations management consulting firm that is in the business of saving lives and improving the operational performance of our clients. We partner with our clients to develop and implement solutions to improve the technical, behavioural and cultural aspects of their operations and to establish a framework to maximise existing assets, mitigate risk and sustain continuous innovation.
dss+ offers advisory and implementation transformational services in 3 key areas - Operational Risk, Operational Excellence and Sustainability. These are enabled by our Learning & Development and Digital Technologies to drive innovation.
dss+ has employees across the globe offering services primarily in the Metals & Mining, Chemicals, Oil & Gas, Power and Utilities, Agriculture, Food and Beverage, Industrial and Manufacturing, and Financial Services industries.
What will we offer?
As a fast-growing business, we offer an unprecedented career opportunity for highly motivated candidates. You will work with and learn from our seasoned experts including operations executives, technical and project managers, experienced line managers, qualified coaches and digital natives who have a problem-solving mindset and a passion for what they do. Combining industry best practices, the latest thinking in operations management and proven methodologies developed within dss+, our experts optimise outcomes across a wide range of industries. Additionally, as a firm that both advises and implements, you will be able to see the positive impact and value that your work delivers for the client. Coupled with our mission-driven culture, this position offers an ideal platform to positively impact critical outcomes.
At dss+ we embrace and celebrate diversity. We have established an inclusive culture, where everyone contributes and has the chance to develop and display their talents in solving challenging client problems.
What will you do?
This is an excellent opportunity to work with a fast-paced, outcome focused Business Support team in supporting the business in ANZ, with a key role in Project Performance controllership within the Region, being the first gatekeeper in areas such as project profitability, invoicing & backlog accuracy, WBS update and cash collection. Responsibilities include:
Ensure all information is updated in the company's system accurately and on time:

• Assistance with opportunities in CRM; support Project Managers (PMs) with opportunity creation and progression, ensuring all data is accurate, relevant documents are uploaded and dates, milestones and pipeline are maintained.
• WBS (work breakdown structure) and Timecard completion: Enter WBS baseline in F&O for all new projects and liaise with PMs to ensure it is maintained and updated throughout the whole project; monthly checks on all active projects; track that all Full Service Employees (FSEs) complete timecards on time and take action where necessary; follow up if ICDRs (Contractors) do not enter timecards on time and action where necessary. The tasks here are business critical as the revenue generated each month will depend on the WBS and timesheets submitted in the projects.
• Backlog/Milestones maintenance: ensure this is 100% accurate all the time. Liaise with PMs to review their monthly milestones and update where necessary in F&O for accurate backlog forecast.
• Closing of Projects: Actively reviewing the projects that are finished and close them in F&O and CRM; making sure the WBS is matching the hours submitted by the team and all the expenses/costs are also charged to the project.

Project Governance:

• Track financial aspects (expenses, timesheets, milestones, backlog), work closely with finance & other business functions to validate information and ensure all the necessary adjustments are made.
• Track performance of the projects in Power Bi; challenge/analyze with the PM when the project has deviations or the Project Controller, spots any concern.
• Create/assign/update resource request for FSEs and ICDRs.
• Scheduling support.
• Accounts receivable follow up.

DSS Region/Market performance:

• Push for FSE chargeability and utilization, liaise with the other Project Controllers to help the resources that are not booked in projects and have availability.
• Audit support.
• Account performance tracking/linking with Industry Leader.

Administration:

• Provide cover for business support teams in the case of any leave.
• Monthly client invoicing.
• Creation of new Supplier Vendors.
• Supplier payments - PO requests and maintenance of AP Invoice Repository.
• Assist the team with any Helpdesk follow ups.
• Prepare, attend and follow-up business calls and business & project reviews.
• Review and approve ICDR Invoices and expenses.
• Coordinate project travel and also expenses for the team.
• Any other administrative tasks required.

Who are you?
Your values align with ours. Living and breathing the dss+ Core Values and Mission Critical Behaviors and encouraging others to do the same through decisions, policies, actions, etc. More information about our core values can be found here:
To be successful in this position, you will bring the following qualifications and experience:

• Tertiary education in Business or a related field desirable.
• Demonstrable experience as a Project Controller or Project Administrator providing high level project controls and administrative support to business / project leaders.
• Highly numerate.
• Strong attention to detail, goal-oriented and a natural problem-solver who can take the initiative or escalate as necessary.
• · Demonstrable planning and organizational skills, able to manage concurrent projects and deadlines, ensuring delivery on time and on budget.
• Highly proficient in the use of MS Office programs (particularly Excel), PowerBI, D365
• Proven ability to adhere to confidentiality requirements.
• Experience of working with multi-cultural, multi-disciplinary teams will be well regarded.
• Superior time management skills and ability to work unsupervised.
• Strong interpersonal, written, and verbal communication skills and ability to work effectively within a collaborative / team environment.
• Professionalism and integrity, exemplifying dss+ core values in way of working.