Registered Paramedic

At World Travel Protection, protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens.
Our extensive experience in global travel risk management is the reason we are trusted by travellers, corporate risk managers and organisations across the globe, who allow us to help prepare them for potential travel threats and assist them when they need it most.
We are part of Cover-More Group, the third largest provider of travel insurance and assistance in the world, operating in 16 countries across five continents from New Zealand to the USA…sounds exciting right?
So, what's our mission?
Protecting travellers - and supporting those responsible for their safety - is our business.
We operate 24 hours a day, seven days a week from our 4 operation centres in Australia, Canada, Malaysia, and the UK, responding to the cries for help we receive from travellers across the globe.
So, what's the job?
Our Registered Paramedics and Nurses work fast and focused in difficult situations, offering expert medical advice and services to travellers all over the world, right round the clock. With their expert Emergency or Critical Care know how, our team are committed to care for our customers in their time of need. Resilient, and empathetic, they build strong relationships and deliver accurate, on-time service in high-stakes situations.
You'll provide medical advice to patients in emergency situations around the world
You'll make time sensitive medical decisions for patients
You'll manage emergency air ambulance evacuations
You'll provide expert knowledge to guide management of medical cases over the phone and in writing
You'll do all of this from the comfort of our Brisbane-based command centre
And what are we looking for?
We are looking for future team members who are passionate about helping people and want variety in their job every single day. We can teach you everything you need to know about travel assistance as long as you're empathetic and willing to learn…so no corporate experience necessary!
You'll hold a current Ahpra registration
You'll have at least three years post-graduate experience as a Paramedic
You'll be competent with IT systems & able to use multiple screens and programs
You'll need to be available to work across a 24/7 rotating roster (eight 10-hour shifts/fortnight or ten 8-hour shifts/fortnight - you choose)
More than anything else, you'll have a passion for helping others
So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
We have more than 1500 employees worldwide: we're a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach - after an initial training period of 3 months - ensures our employees maintain work-life balance with the flexibility of 2 days in the office and 2 days working from home.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!
Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you're sick), volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us. We'll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today!
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
Apply today and let's go great places together!
#LI-Hybrid