Regulatory Support Officer - Licensing

Are you experienced in providing administrative support in a regulatory environment? We’re looking for two (2) Regulatory Support Officers (1.0 FTE and 0.40 FTE) with enthusiasm, an eye for detail and an interest in working in a fast-paced licensing environment. If you have an interest in how we regulate to keep children safe and would like to contribute to a high performing regulatory team, we’d like to hear from you.Job details Position status Fixed Term Temporary
Position type Flexible-full-time,Flexible-part-time
Occupational group Administration
Classification AO4
Workplace Location Brisbane Inner City
Job ad reference QLD/CO552633/24T
Closing date 08-Apr-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Period of 12 months unless otherwise determined
Contact person Tracy Martin
Contact details 07 3328 6608
Access theAbout us:The Department of Education is committed to giving all children a great start, engaging young people in learning, creating safe and inclusive workplaces and investing in communities for a stronger Queensland. The Early Childhood Regulatory Authority (ECRA) in the department is responsible for regulating Queensland's early childhood education and care sector. The Licensing team within ECRA is responsible for deciding applications for early childhood education and care providers and services in Queensland, primarily under the .Your Role:The role is within ECRA's Licensing Team to:

• Apply relevant early childhood education and care (ECEC) legislation, standards, policies and procedures when undertaking administrative tasks that support the licensing team in deciding applications and notifications in line with the

. * Be the first point of contact with applicants and the sector, to ensure the efficient intake and progression of regulatory matters, and responses to regulatory enquiries. Duties may include assisting in the preparation of correspondence, reports, briefs and other documentation in a timely manner, while maintaining integrity and confidentiality.The Regulatory Support Officer reports to the Manager, Licensing, Early Childhood Regulatory Authority, Early Childhood Branch, Early Childhood and State Schools Division.Responsibilities include:

• Acting as the first point of contact, monitoring and following up on regulatory matters and prioritising work according to risk.
• Implementing administrative procedures to ensure efficient intake and progression of regulatory matters in accordance with the ECEC legislation and principles of good administrative decision making, including processing financial transactions, such as application and annual fees, as required.
• Monitoring, processing, validating applications as required, tracking and escalating matters according to risk.
• Coordinating team workflow using regulatory systems and databases, ensuring correct data capture and review.
• Providing support in the maintenance of records, and regulatory and records management systems to ensure accuracy and compliance with information management requirements.

Please refer to the attached role description for any mandatory requirements for this position.To Apply:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• A statement (maximum two pages, 11-point font) with examples of your skills, abilities and experience that demonstrate your capabilities and competencies relevant to the role as outlined in the attached Role Description.

• Please specify in your statement which position you are applying for (Part-time 0.40FTE or Full time 1FTE).

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.Applications from recruitment agencies will not be accepted.When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.Salary rate shown is reflective of full-time (1.0 FTE).The Department of Education is a family inclusive workplace.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.DocumentsBefore applying for this vacancy please ensure you read the documents below.Information Package for ApplicantsRole Description