Job Description:- Be part of a high performing Equipment Finance Broker team
- Attractive and competitive remuneration program
- Sales and customer relationship focus
How will I help?
- Provide superior sales & service support to Business Development Managers and Brokers.
- Be responsible for retaining and growing customer value by fulfilling broker customer needs and enquiries through unmatched services and achieving draw-down and sales targets;
- Work closely with the key internal stakeholders; such as Operations, Credit, Local Business Bankers, Relationship Manager, Business Development Managers, and Introducers; to successfully contribute to a breakaway customer experience.
- Act to balance service levels, operational effectiveness, and quality and risk exposures; and
- Have a passion for customers and improve their experience by focussing on improving the drivers of customer experience.
What's in it for me?- The Best Specialists- Our aim is to have the most skilled and capable Specialists in the market through having great leaders who attract, select, develop and retain the best people, and having professionally accredited bankers who are passionate about high performance;
- Specialist Expertise in cash-flow and transactional banking that sets us apart from our competitors;
- Dedicated teams of industry specialists providing expert advice in priority industry segments like Health Care, Real Estate, Education, Social Sector, Natural Resources and Property; and
- Proactive, professional relationship management that builds deep and enduring relationships with customers
- Investing in exciting technology for our customers and bankers
- We're committed to ensuring you will be one of the best Specialists in the market, so we have developed a tailored learning and development program to help you succeed in your role.
What do I need?- A commitment to Customer Service and an urgency to back that
- Strong track record in delivering sales results
- Strong communication, time management & organisational skills
- Knowledge or experience in Equipment Finance product and procedure/service
- Effective relationship management skills
- Business and financial acumen
What is it like to work there?We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth and insurance benefits.How do I Apply?Start here. Just click on the APPLY or APPLY NOW button.The health and wellbeing of our employees is our top priority. We've developed clear standards to ensure our people are confident, safe and healthy whether they're working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email talentacquisition@westpac.com.auDo you need reasonable adjustments during the recruitment process?At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email talentacquisition@westpac.com.au
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