AddressYour Role:
This role forms a critical part of Chubb Australia's Accident & Health division. You will be a 'go-to' person at Chubb, with responsibility for the development and execution of relevant distribution strategies.
The Relationship Manager is responsible for generating new business and meeting production targets; by servicing an allocated panel of brokers, utilising internal reports and adhering to a visitation schedule; across Chubb's Accident & Health product suite.
Your Responsibilities:
- Achieve allocated Sales Targets and KPI's for Accident & Health.
- Manage existing producer relationships through active communication.
- Facilitate training sessions and presentations to brokers on underwriting appetite and understanding Chubb systems and platforms.
- Be a leader in the use of Microsoft Dynamics by logging broker visitations, managing and updating your pipeline and to provide detailed analysis and reporting to your broker panel.
- Manage internal stakeholder expectations in line with campaign or broker targeted direction. Directions will be defined and communicated by the relevant Product leader.
- Coordinate Whole-of-Account opportunities, working closely with Underwriters to convert these opportunities.
- Be across and have an in-depth understanding of the Distribution Strategy, including strategies for Cluster Groups, Distribution segments and individual brokers.
- Develop and execute broker Key Account Plans
Occupational Health & Safety
- Accountable for taking all practical measures to ensure that the workplace and persons under their control are safe and without risk to health.
Risk Culture
- Champion risk culture values and being a strong advocate for good customer outcomes in all business activities. Promote continuous improvement to Chubb's products and services in regard to product assessments, IT solutions and business efficiencies.
- Be aware of and appropriately manage conduct risk within your area.
- Understand your role and take ownership of risks and controls as a first line risk owner.
