Relationship Manager - Superannuation

About the Company
  
Our client is recognised as one of Australia's most dynamic and innovative super funds and has a long history of providing reliable support and service to employers and their members. As an award-winning industry leader, they offer a wide range of investment options, insurance coverage, and super products. 
  
The ideal candidate is someone who is proactive, has great communication skills, a strong focus on customer service, and a passion for building lasting relationships. If you're ready to take on this exciting opportunity in the superannuation industry, we encourage you to apply.
  
Key Responsibilities

• Establish and foster strong relationships with employers affiliated with the company;
• Act as the primary point of contact for employer inquiries and deliver exceptional customer service;
• Collaborate with internal teams to ensure seamless delivery of services to employers;
• Conduct regular meetings with employers to comprehend their needs and offer customised solutions;
• Ongoing assessment of opportunities to enhance employer satisfaction and engagement;
• Work in partnership with employers to deliver member education to support Fund grow and retention targets, including workplace and online seminars and presentation to maximise reach to support KPI objectives;
• Establish and strengthen robust relationships with employers to implement strategies aimed at attracting new employers; AND
• Prepare reports and presentations on employer relations activities for management review.

  
Technical Skills & Qualifications

• RG146 certified
• Relevant tertiary qualifications in Business, Commerce, Management or related discipline preferred;
• Experience in account management and building relationships within the financial services industry;
• Comprehensive understanding of current and proposed superannuation legislation, industry trends and superannuation products;
• Solid ability to build and maintain external stakeholder relationships in an organized manner;
• Excellent verbal and written communication skills;
• Proven ability to build strong relationships with clients and colleagues;
• Demonstrated solid analytical and problem solving abilities; AND
• Advanced presentation skills.

This is an outstanding opportunity to join a dynamic industry super fund. If you are interested in learning more about this position, please contact Fiona Lu at Kaizen Recruitment on 0412 123 706 or apply via the attached email link.
  
#SCR-Fiona-Lu