Release Support

Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Education Desired : Bachelor of Computer ScienceTravel Percentage : 0%We are FIS. We are a global Fortune 500 Fintech. Every day our teams innovate across the world of finance and banking, driving the way the world banks, makes payments and invests. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together.About the role:As an Operations Software Analyst, you’ll be working with one of the foremost credit card processing systems in the industry, used by banks and financial institutions across the globe. This role will ideally be based in Melbourne and is fully remote – although regular catch ups with the team will occur.About the team:As part of a large team based across Melbourne and the Philippines you will be working closely internal stakeholders to provide quality technical solutions to global clients using our card processing technology.What you will be doing:In this role you will:Operate and manage IBM mainframe based test environments.Identify and resolve technical defects.Develop program logic for new test tools and modify logic in existing test tools and applications.Configure technical and application parameters to satisfy client requirements.Maintain and integrating new application components.Support overnight production batches on a rostered basis (additional monetary compensation given).What you will need:Sound experience working with IBM Mainframe technologyKnowledge of modern, end-to-end systems development life cycles.Experience working within the core banking or insurance sectorStrong customer service skills that build high levels of customer satisfaction for internal and external customers.Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organisation, eg executive, management, individual contributors.Excellent problem-solving, team and time management skills.A bachelor’s in computer science or information systems or equivalent experience.Added bonus if you have:Cobol programming experienceExperience working with Rexx programming language and EndevorExperience with P1C, Vision Plus or other scale credit card processing systemsWhat we offer you:At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

• Opportunities to make a real impact working for a Global Fortune 500 Fintech
• Competitive remuneration and benefits including medical insurance and employee share scheme
• Opportunities to grow and develop your career within a supportive team environment

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