Relief Manager

Ingenia Communities is a leading Australian property group that owns, operates and develops a fast-growing portfolio of living and lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1400 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

What's on Offer?

• Brand New & State of the Art office in Hamilton [remove if Sydney location]
• Competitive salary package + bonus
• Flexible work hours
• Work from Home
• Paid Volunteer Leave as part of giving back to the local community.
• Staff discounts on our Ingenia Holiday Parks

About the Role

We are seeking a dynamic Relief Manager to provide Operational support across our Residential Communities in Vicotria.

This is a multi-site opportunity that work across our 5 sites in the Ballarat and Lara regions. The Relief Manager is responsible for relieving our Community Managers & times of absence, including the day-to-day management of the Community, asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance as well as some project work.

This is a role that will require you to have your own vehicle, however we do pay a travel allowance. You will also be expected to live away from home depending on the destination.

This is a part-time position for three days a week, with the potential for extension into a full-time role.

This is a fantastic opportunity for an individual looking to move into a full-time long-term career as a Community Manager. You will be offered ongoing support and development opportunities as our portfolio of communities continues to grow!

Key Accountabilities

• Ensure the Community is always providing quality services to residents in line with industry best practice and/or as directed by management
• Ensure the Community is presented to a high standard by attending to cleaning / upkeep and Community building/kitchen cleanliness and compliance
• Manage staff, residents and visitors who attend the Community
• Conduct and report on site audits (including kitchen) to ensure the appropriate standards are being maintained
• Provide support to residents by ensuring their health and wellbeing is a key focus
• Actively strive to increase occupancy in line with budgets
• Engage key community contacts to promote the Community and drive business outcomes.
• Support the resident community in the delivery of resident-initiated social groups and events 

About You

• Current "C" class drivers’ licence (site dependent)
• Excellent administrative, financial controls and practices
• Ability to identify problem areas and to use initiative and effective communication skills to resolve these issues
• Ability to respond well to emergency situations
• Confident and proficient at reasoning with people
• Ability to work without supervision and problem solve