Reporting Officer

About Us 

Serco has a dedicated team of over 600 people supporting operations at Fiona Stanley Hospital and works in close partnership with the hospital leadership, WA Health, clinicians, and staff to deliver essential non-clinical facilities management, ICT and HR managed services. Our specialist team designs, manages and optimises the integrated services and are critical to the ongoing delivery of clinical services in Western Australia's largest and most digitally enabled public healthcare facility.

About the Role

As the Reporting Officer you will be responsible for the assistance in coordination, programming and production of contractual monthly reporting for the FSH contract. This includes ensuring all reports are provided in a timely fashion and with an appropriate level of quality assurance. You will also be responsible for the issuance of FM internal reporting and external service reports in line with contractual obligations, key performance indicators and operational requirements. The Reporting Officer also ensures that Internal and External stakeholders are provided access to the required information in a timely manner ensuring that information integrity is maintained at all times.

About You

As the Reporting Officer you will have a strong background in administration as well as excellent report production skills. You will provide support to the Performance and Reporting team, manage ADHOC requests as well as being responsible for the assistance in coordination, programming and production of contractual reporting for the FSH contract.

To be successful in this role, you will have:

•    The highest levels of personal integrity and ethical behaviour.
•    1-2 years’ experience in a reporting role
•    Demonstrated experience with report writing
•    Intermediate skills in Excel and Word, proficiency in Microsoft Office suite.
•    Previous experience working within a facilities management environment.
•    Previous experience with the use of Power BI or similar (beginner)
•    Exposure to relational databases (desirable)

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you. 

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. 

About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac

Why Join Us

•    You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
•    You’ll get to have an impact on how we doings: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action. 
•    We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!

If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.
Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process. 

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.