Address
Form of workPeople are at the core of what we stand for and what hospitality is all about. At Radisson Hotel Group, our people are true Moment Makers delivering Memorable Moments every day, everywhere, every time. Together, we make Every Moment Matter.
We aim to be as good a place to work, as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
• Opportunity to stay in the hotel after 90 days of employment
• Complimentary laundered uniform
• Complimentary staff meals
• Special rates for our team members & their families/friends while staying in our hotels worldwide.
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
Our Hotel
The Radisson Blu Plaza Hotel Sydney is a Heritage Listed 364 room, five-star classic hotel located between Sydney's best shopping precinct and the Sydney Opera House.
The Role
Our Reservations team is responsible for the first impression of our hotel and they are committed to ensuring that first contact with our guests is professional, warm and friendly. Working within a small, busy team, you will be responsible for receiving and processing guest and group reservations. Your natural charm will ensure that all contact with the guests is professional and courteous and your ‘Yes I Can’ attitude shines through. This position is flexible for full-time or part-time.
About You
This role requires an individual with attention to detail, as your day-to-day will mainly entail managing entering and amending all guest reservations accurately and efficiently. If you have strong customer service/ call centre skills with a proven track record of attention to detail in a similar position that is non-hotel related, you are welcome to apply.
To be successful in the role you will require:
• Strong working knowledge of Opera, Microsoft Word, Excel and Outlook will be viewed favourably
• Previous experience in Reservations or a call centre environment prefered
• A positive ‘Yes I Can’ attitude
• Fluent written and spoken English
• You will generally work during office hours from Monday – Friday, however you will occasionally be required to work on Saturdays
Pay Rates
Our rates are as per the Hospitality Industry General Award. Please see current base rates below:
Monday - Friday: $24.87
Saturday: $31.09
Australian working rights
You are required to have valid, ongoing working rights for this opportunity.
For any questions about the role, please contact Angelica Avramopoulos - HR & Recruitment Coordinator on *************@radisson.com.
