Reservations Team Leader

Crab Claw Island Resort is located on the shores of picturesque Bynoe Harbour, a 90-minute drive from Darwin/Palmerston.

Open 7 days a week, we cater to fishos, families, thrill seekers and everyone in between seeking a tranquil destination to escape the hustle and bustle of everyday life.

With growth in the business and increased trade heading into the dry season, we are looking for an experienced Reservations Team Leader to join our award-winning team.

As Reservations Team Leader, you will be responsible for:

1. Maintaining all reservations systems
2. Developing relationships with key industry partners
3. Liaising with the Manager to ensure sale strategies are current
4. Maximising sales growth by providing exceptional leadership and customer service
5. Other administrative tasks as required

To be successful in this role, your will have:

1. A retail / administrative background within the retail or food industry with at least 2 years’ experience 
2. Proven track record in leadership, mentoring and supervision of staff
3. Point of sale cash supervision and retail experience
4. Strong commitment to customer service
5. Excellent communication skills
6. Be a team player
7. Ability to anticipate customer needs & problem solve quickly
8. Ability to multi-task & work in a fast-paced environment
9. Ability to work a flexible roster 
10. Reliable and punctual

Crab Claw Island Resort is an Equal Opportunity Employer and encourage applications from all sections of the community as we value equality and diversity.