Residential Manager

• Based in Wangaratta
• Full Time or Part Time Permanent (0.9-1.0 EFT)
• Career growth and development opportunities

ABOUT US

Gateway Health is a community health service providing health and welfare services to individuals, families and communities across north east Victoria and parts of southern New south Wales. We are a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The organisation employs over 380 staff providing a range of primary health and community services across the Ovens Murray region in North East Victoria and parts of Southern New South Wales. Gateway Health serves all people, and is committed to improving individual and population health outcomes. We do this by providing health care and support to individuals and communities in times of need, and by actively working with our partners to address the social and environmental determinants of health.

ABOUT THE ROLE

Are you an experienced, dynamic Facility or Residential Manager, looking for an exciting opportunity to make a positive impact?

The purpose of the AOD Therapeutic Community Residential Manager role is to manage the human and financial resources of the program and to deliver the strategic objectives and milestones for the program. The Residential Manager is responsible for recruitment, performance and compliance and has overall accountability for all contracts, service level agreements and/or MOU’s. The role will facilitate the integration between Gateway Health programs to enhance seamless services to clients, consistent with organisational service plan priorities.

The essence of this role:

• Lead, motivate and empower staff to deliver high quality, individualised care to our residents, in a calm, supportive and safe environment
• Responsible and accountable for oversight of all aspects of care and recovery provision, direction and performance of the TC, as required
• Ensure the efficient operational and financial management of the Residential Care Community
• Manage the facility, ensuring cleanliness, maintenance, and adherence to safety standards along with managing supplies, scheduling of staff and security.
• Responsible and accountable for facilitating participant intake processes, including assessments, orientation, and ongoing support services.
• Engage with stakeholders, including residents, families, staff, and community partners, to foster positive relationships and address concerns effectively.

The Residential Manager is a member of the Senior Management Team and as such plays a role in

facilitating information flow and cohesion between all areas of the organisation, with a focus on service coordination and improvement; business development, consumer engagement; planning and monitoring the implementation of strategy.

This is a 24/7 residential facility; therefore, this role will see work outside of hours from time to time including evenings and weekends to assist with team availability. 

As the largest and fastest growing community care provider in North East Victoria, we need exceptional people to join us on our journey of changing the way we offer residential. If this is you, Apply Now!

ABOUT YOU

We are looking for an individual who has experience leading teams within the Alcohol and Other Drug industry. You will have a strong business acumen and be a commercial thinker. You will also ideally have:

• Strong leadership experience with demonstrated abilities across all people management activities
• Familiarity with emergency procedures and health & safety regulations.
• Significant experience managing a residential care facility encompassing clinical care, food services and administration and continue to forge strong relationships with residents and families.
• Strong understanding of therapeutic frameworks, recovery programs and accreditation criteria
• Demonstrated ability to think strategically, make informed decisions, and effectively manage challenges that may arise in a residential environment.
• Financial acumen including P & L management
• IT savvy and able to pick up new systems with ease

• Strong understanding of the addiction recovery principles, treatments and trauma-informed practices
• Demonstrated ability to lead and motivate a team, fostering a positive and inclusive work culture
• Genuine care, concern and passion for helping people with addiction

REMUNERATION

Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2022 - Level 7 or

Victorian Stand-Alone Community Health Services (Health and Allied Services, Managers & Administrative Officers) Multiple Enterprise Agreement 2022-2026 - HS6

GATEWAY HEALTH CULTURE

Gateway Health promotes a learning culture that encourages innovation and initiative and recognises our staff as our greatest asset. Gateway Health is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve within our community.

GATEWAY HEALTH BENEFITS

• Work within a supportive team environment
• Laptop, mobile phone with remote access on and offsite
• Generous Not For Profit Salary Packaging A$15,900 tax free
• Flexible hours and arrangements, for a work-life balance that works for you
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Paid parental leave
• Professional development + ongoing training and support provided
• Free car parking
• Fitness Passport - a discounted workplace health and fitness program for you and your family
• Access to regular external supervision debriefing with Employee Assistance Program (EAP) support available as needed, together with Group Supervision and Wellness activities.
• Access to our free confidential counselling service through EAP for staff and their family
• Corporate health insurance cover to keep you healthy
• Access to annual vaccination program
• Discounted Health Insurance
• A suite of employee reward and recognition programs

For a confidential chat about the position please call Maryanne Donnellan on 0428 901 ***

Don’t meet every single requirement? At Gateway Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every selection criteria and/or qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

APPLICATIONS CLOSE SUNDAY 21st April 2024

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, lesbian, gay, bisexual, transgender and gender diverse people, intersex people, people experiencing health inequalities, and culturally and linguistically diverse people.

Please Note - should you be successful, you are required to undergo a:

• Criminal History Check
• Working with Children Check
• Evidence of Vaccinations
• Proof of your eligibility to work in Australia (provide either - birth certificate, passport. VISA, etc)

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

All personal information will be kept confidential in compliance with relevant privacy legislation.