Residential Team Leader

About us:

At Gateways, we all have one thing in common: the passion to support people with a disability and make every day better. The Gateways Support Services vision is to provide support for children and adults with a disability and their families to maximise their quality of life. We are looking for dedicated and enthusiastic individuals to join the friendly, supportive and positive team in Geelong.
  
What’s in it for you?      

• Salary packaging option to increase take-home pay.
• Ongoing training opportunities
• Collaborating with a supportive, caring, and passionate team
• Accessible and approachable management
• Extensive training opportunities, including positive behavioural support and ethical response.
• 2-day induction program

The Role:
  
We are currently seeking a new Team Leader for 2 of our residential houses, located in Newcomb and Armstrong Creek. This role totals 60.8 hours per fortnight.
 
As a Residential Team Leader, you will play a pivotal role in ensuring the highest quality of care and support for individuals with disabilities within our residential facilities. You will be responsible for leading a team of support staff, coordinating daily operations, and fostering a supportive and inclusive environment for both residents and staff members.
  
Duties will include promoting our services to potential residents and agents, identifying client needs, fostering independence while ensuring care, supporting client decision-making and community inclusion, addressing concerns promptly, and ensuring strict adherence to policies.
  
Administrative responsibilities include managing records, overseeing maintenance and supplies, conducting appraisals, handling reports, ensuring safety compliance, supervising staff, and representing the organization professionally.
  
The ideal candidate will demonstrate:

• Sound computer skills, including the ability to open emails, perform online training and record case notes on the client database.
• High level of emotional intelligence, with the ability to self-reflect.
• Excellent interpersonal and communication skills verbal, non-verbal and written.
• Demonstrated experience supervising support staff in a Disability Services (or similar) environment.
• Proven capacity to contribute to building a team, focused on high quality service.
• Commitment to teamwork and accountability.
• Certificate IV in Disability or Community Services (desirable).

Please note that the following compliance documents are required if successful for the role:

• NDIS Worker Screening Check (or willingness to obtain one)
• Valid Australian Driver's License
• Victorian Working with Children Check (employee status)
• Current First Aid & CPR certificate

For more information, please email ***********@gateways.com.au to request a detailed Position Description. When applying, please quote the job number SSA1524 and provide the following documents so that we can consider your application for this role:

• Resume
• Cover letter

Child safety and wellbeing is embedded in Gateways leadership, governance, and culture. We have zero tolerance of child abuse. We have vigorous recruitment and screening processes for all employees and volunteers.

Gateways welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.