Resort Manager - Nsw

Customer service focused position managing a resort for pets!

About the role
Creating and hosting a great environment for customers to drop off their loved pets for training, day care or residential stays. Overseeing all resort staff, policies, procedures, managing budgets and health and safety.
Duties

• Customer Service
• Pet Check In and Check Out
• Point Of Sale Procedures
• Public Inspections
• Veterinary Reporting
• Marketing/Advertising
• Updating client notes inclusive of refunds/credits
• Resort Financing inclusive of depositing monies to the bank, credit card reports, arranging tax invoices and fuel expense reports to Accounts
• Vet trip log reports
• Outstanding money reports
• Stocktake, Inventory and Ordering
• Weekly resort assessments

Skills & Experience
Previous experience in a customer service focused position either in a hospitality, retail, recreation or call centre environment with a love for animals.
Benefits
Great working conditions and working with a business fully focused on 10/10 customer service and providing great service. The business is continuing to grow and looking to upskill staff.
About the company
Australian based business aiming to upgrade the traditional training and kennel offering to pets by offering dog hotels!
How to Apply
Please apply to the advert with an up to date CV outlining your experience and your passion for pets. Lyndsay will be in touch with all applicants.