At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to bring every pub's story to life meaningfully for the locals.As part of Endeavour Group, we are united behind a common purpose of 'Creating a more sociable future together', we are a 28,000+ strong team with more than 1600 stores and 350+ hotels nationally, including leading brands such as Dan Murphy's, BWS and ALH.Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. Endeavour Group has separated from Woolworths during the calendar year 2021 and is well-positioned as an ASX Top 50 Company.Join the team at an exciting time in their evolution!We're big, but part of something much bigger. ALH is one of a number of brilliant hospitality businesses like Dan Murphy's, BWS, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future - for our customers and each other.
- A great opportunity to grow your career within Australia's largest hospitality organisation
- Play a critical role in supporting our Responsible Gaming initiatives.
- Join a team committed to responsibility, love what you do and leave your mark!
- Collaborate with ALH Operations, Endeavour Group Legal, ALH Responsible Gaming & Financial Crime teams to understand responsible gaming program data & reporting requirements and develop targeted reporting solutions
- Prepare comprehensive reports, dashboards and presentations for ALH Operations to communicate and track use and outcomes of FOCAL and other responsible gaming data by venue teams
- Collaborate with and provide direct coaching to ALH frontline teams on responsible gaming reporting and actions (including training and support on key tools and systems)
- Track and report on progress / outcomes from responsible gaming interactions with players
- Analyse and interpret data & outcomes to identify trends, patterns and areas for improvement within the responsible gaming program
- Prepare regular responsible gaming reporting for use by Boards, Senior and Executive Leadership Teams and other stakeholders from time to time.
- Interface with key data collection and systems providers - including FOCAL research consultants - to continually explore and implement new tools & reporting to enhance data management, reporting and usage.
- Participate in evolving responsible gaming practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organisation.
- Bachelor's Degree in appropriate field of study or equivalent work experience.
- Relevant experience in similar data reporting and administration roles (minimum 3 years).
- Proficiency in various data and insight based software, including but not limited to Excel, Google Sheets and Tableau.
- Experience working with business stakeholders within a cross-functional environment.
- Demonstrated ability to influence, establish and maintain strong relationships with operational stakeholders.
- Understanding of responsible gaming practices is advantageous.
- Previous experience working in gaming, hospitality or casino environments is desirable.
- Knowledge of database management systems.
- We offer flexible working in every sense
- An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
- Monthly meeting-free days
- Your health and wellbeing is your most important asset, and as one of our valued team members, it's our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing.
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.We're all about creating a more sociable future - for our customers and each other.If this job excites you - and you're close-enough on the requirements, reach out, we'd love to hear from you.#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #Endeavourgroup #Endeavourx