AddressL'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together create meaningful impact.
In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehls, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.
Reporting into the National Retail and Education Manager, we have an exciting opportunity for a Retail and Education Manager to join our team in Brisbane on a 12 month fixed term contract. As you will be collaborating with internal and external stakeholders across our network, the successful candidate will thrive in a fast paced, communicative environment and have a genuine passion of customer experience. This role will require you to travel across a broad territory so a full drivers license will be required.
A DAY IN THE LIFE
- Lead and drive the responsible teams to achieve their business objectives and retail targets by delivering exceptional customer service.
- Encourage, coach & motivate the counter & store managers, and take measures to strengthen their performances as well as to recruit and monitor new Beaty Advisors integration into the business.
- Execute business analysis of the responsible area by identifying business opportunities of different doors and drive for actions to maximize selling opportunity to drive sales
- Coordinate with retail partners on promotions and events to promote brand image through both monitoring each door's quality & merchandising and suggesting any improvements needed to the Retails Design Team.
- Ensure stock level of different axis is sufficient to achieve sales target.
- Develop market share (sell-out) in the sector and conduct competitive intelligence on points of sale
- Identify potential for existing and new customers within the industry and develop new business relationships
WHO YOU ARE
- A dynamic professional with a passion for driving new business and sales results.
- Experience within Retail Management is highly preferred
- Ideal candidate will have strong networking skills and is able to stay agile
- Ability to problem solve and provide suitable solutions
- Passionate about providing exceptional customer experience
WHAT WE OFFER
- Profit Share, Life insurance and Income Protection
- Excellent earning potential!
- Corporate discounts available as well as annual product allowance to use across all our brands
- Social, Health & Well-being programs throughout the year
WE ARE ENGAGED AND COMMITTED
We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.
The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.
We are proud to be an equal opportunity employer.
