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Form of work- Pacific region's largest and most experienced Travel Retail operator
- Over 150+ stores across Australia, New Zealand and Noumea
- 2000+ passionate team members
- Exciting Airport environment
Reporting to the Head of Operations, you will be responsible for the operational performance of our Brisbane Airport Retail business. The position requires a willingness to take initiative and be proactive with the ability to develop and lead our team, focusing on achieving successful business performance through excellent communication, performance management and the establishment of clear and measurable goals and objectives.
The successful candidate will also be responsible for:
- Preparation, implementation and execution of strategic and annual business plans
- Financial & statistical analysis of cost, budgets, policies, operations, trends and opportunities with regular weekly/monthly reporting
- Analysis of business unit performance, recommendations for improvement & timely execution of approved plans and initiatives
- Communicate and develop relationships with our landlord and external parties to maximize future business opportunities and long-term cooperation
- Providing input to the preparation of tender submissions for new ventures
- Leading, coaching & developing Area Managers' to maximise the execution of their role
We seek applicants with the ability to demonstrate:
- Previous experience in a retail operational management role, preferably within travel retail, department store, specialty retail or FMCG industry
- Demonstrated track record of working to targets, KPI’s and delivering results in line with budgets and forecasts
- Proven customer service focus with hands-on approach to operational management
- Experience in developing high performance teams
- Strong financial and commercial acumen
- Tertiary qualifications in a business or related field
Successful applicants will demonstrate a commitment to supporting our teams who work early mornings, late evenings and weekends – this is not your average 9-5 Monday-to-Friday role.
In return you can expect to work in a dynamic environment and within a business where you can take your career to new heights. This is a unique opportunity for an ambitious and career-minded professional. We trade extended trading hours in airport environment.
Why join us?
- An opportunity to work in our stores in a dynamic airport environment
- Car parking that is free as part of the role!
- Development opportunities through our Better Together program and initiatives
- Generous employee discount across our Network
- Wellbeing leave and free EAP
We are actively interviewing for this role so Apply today so you don’t miss out!
Who we are
Lagardere AWPL is the Pacific region's largest and most experienced Travel Retail operator. Located in Australia, New Zealand and Noumea we have 150+ store locations and 40 unique concepts across four Business Lines: Travel Essentials, Specialty, Duty Free & Luxury and Food Service. Two is better than one, and together, the people of Lagardere AWPL work hard to deliver on our promises to our customers, our partners, our teams & ourselves. We are guided by our values of Excellence, Adventure & Respect, which help us make decisions, challenge ourselves and create magical moments for everyone, every day.
