Retail Sales Manager - Townsville

Tools Warehouse are seeking a Full-Time Retail Sales Manager in Townsville, who has a strong passion for sales & tools.

We are looking for an experienced retail manager to lead a team that is committed to further developing their skills and knowledge, whilst providing an exception customer experience.

What will you be doing?

Based in a Townsville store, the key responsibilities of this Full Time position include but are not limited to:

• Create a high performing & supportive team environment that embraces feedback, gives praise and shares success
• Nurture a welcoming & fun environment for the team and customers
• Committed to delivering an engaging customer experience in your store and inspiring your team to as well
• Train, support and develop team members sales skills and product knowledge
• Supporting team members as required to ensure individual and team KPIs are met
• Contributing to the overall presentation of the store through merchandising, storeman warehousing duties & general housekeeping

Does this sound like you?

To be successful in this role, you will possess the following qualities:

• Previous experience in Retail Sales, team development & leadership is essential
• A creative approach to merchandising
• Demonstrate thorough understanding of the market & use product knowledge to maximise & drive sales
• Strong communication & interpersonal skills with the ability to genuinely connect with your customers and provide an exceptional customer experience
• An energetic, passionate & enthusiastic approach to all aspects of your job
• Competency in POS systems and Microsoft Office
• The ability to multi-task your work within a fast paced team environment
• A strong attention to detail
• A real team player & naturally competitive
• Must be punctual, dedicated & have a willingness to be flexible to achieve store requirements

Why work for us?

Tools Warehouse was originally established in 2014 to meet the demand of consumers with our wide range of power tools, hand tools, hardware & machinery. We vision ourselves to be Australia’s leading independent retailer of tools & machinery with a significant online presence. With over 6 store locations across Australia, we are the one stop tool shop!

Tools Warehouse prides itself in providing a complete customer service experience. Our experienced & friendly staff are very knowledgeable & are prepared to go above & beyond in meeting the needs of our customers.

We offer:

• Flexible roster with market leading salary
• Commitment to ongoing leadership and business development
• Genuine career development opportunities
• Access to employee benefits
• A safe, friendly and supportive team environment

This is your opportunity to join a family owned business, to be a part of our journey as we grow into an even stronger business that will offer extensive career opportunities for the driven individuals.