Retail Sales Specialist (Ride Consultant) - Studio De Velo

Are you ready to combine your passion for an active lifestyle with a meaningful career in the cycling industry?  At Specialized, we value curiosity, a desire to try new things, and an eagerness to learn about all aspects of the business.  Join us in making the world a better place through the power of bicycles and build your dream career at the same time!

We are looking for a Ride Consultant to join our team at Studio de Velo in Sumner to be a star on the front line working directly with our riders to deliver exceptional service and rider satisfaction.  We are open to this role being full time or part time.

HOW YOU’LL MAKE A DIFFERENCE

• Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction 
• Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs 
• Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the team, Specialized, and the purchase process 
• Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way 
• Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organised 
• Receiving new product and inventory management 
• Cycle counting and inventory reconciliation 
• Store transfers tracking and transporting 
• Tracking and assisting webstore sales and coordination of delivery 
• General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light cleaning duty 
• Use company literature/resources and available training to stay current on product features 
• Regular, dependable attendance and punctuality 

HOW TO APPLY

If this sound like you then hit the apply button and send us your resume and a cover letter.

Please note only applicants who have the right to work in Australia should apply for this role.

SOME THINGS THAT WILL BE AN ADVANTAGE

• Passion for cycling and the Specialized brand 
• You are a self starter and thrive on meeting deadlines and you like working in a fast paced environment
• Excellent communication with the ability to effectively interact with riders and team members 
• You are able to work to a roster which includes Saturday’s
• You love to interact with riders 
• You are proficient in Microsoft Office; Word, Excel and Outlook 
• You are able to lift at least 25kg or more and use proper lifting skills
• Social Media experience beneficial

PERKS & BENEFITS

• Fun and supportive team environment
• Access to great employee discounts across bikes and equipment
• Opportunities to grow your career with us