Retail Team Leader

About Art Shed:

Art Shed is an art supplies retailer with both an online presence and a retail store. Our focus on people makes us different, hiring creatives who love to share their skills. We are also customer-obsessed as we see the brand's growth through our relationship with our customers. 

We want everyone who enters our store or shops online, to feel like a kid in a candy store. Art Shed has a tongue-in-cheek, quirky and fun culture that can be seen in our team and our marketing.

 What sets us apart:

• We are a family business that has been in operation for 17 years, and we genuinely care for our people. We are proud to say a lot of our staff have stayed with us for over 10 years.
• We are a fast-growth company and encourage taking creative risks and learning as a team.
• We work with experts to ensure our team grow in their field of expertise. 
• We value creativity and innovation over stagnation and the status quo.

Our brand values:

• ENGAGING & HELPFUL: We always give our time & share our passion
• WONDER & JOY: We are creative, a little cheeky & believe anything is possible.
• WARM & WELCOMING: Where everyone feels included and returns with a smile.
• FEARLESS & FREEDOM: Break the rules! (within reason of course, haha)

About the role:

 We are looking for a full-time Retail Team Leader that is passionate about customers and driving a positive team culture. The Team Leader will use their highly developed communication skills to nurture a culture of success, collaboration and FUN by actively coaching, training & motivating their team members. 

The Retail Team Leader will report directly to the Operations Manager, and is responsible for the effective daily running of the Moorabbin retail store. 

Some of your key areas of responsibility will include: 

• Management of team members, including development, performance management and training
• Leading by example by providing excellent customer service, in line with Art Shed’s values
• Sales and the customer experience
• Completing daily administrative tasks, stocktakes and price updates
• Stock management including receival, replenishment and merchandising

About you:

 At Art Shed, we work as a team! We are looking for proactive and driven individuals who can lead by example and demonstrate a high level of enthusiasm and commitment. Our culture is tongue in cheek, fun, and at times a little silly, and our primary focus is providing the best customer service to our customers. To be successful in this role, you will need:

• Extensive, demonstrated previous experience working in a retail  supervisory and/or leadership role
• Must have strong HR skills including, recruitment and induction of new staff, ability to follow drive adherence to company policies and procedures and be confident in performance management
• Must be a natural leader, love building a fun store and team culture
• Strong business acumen, sales driven and results-focused
• Demonstrate significant expertise and understanding of merchandising techniques, stock rotation and in-store shrinkage and theft prevention.
• Experience in consistently exceeding sales targets and meeting various budget requirements.
• Ability to interpret sales figures and calculate targets, comprehend company policies and various legislation, write and compile reports
• Be an expert in customer service and sales and have the ability to lead your team to drive sales and achieve store budgets, team KPI's & operational goals
• A positive, driven and enthusiastic attitude with a willingness to grow and learn with the company
• Background and love of ART would be a huge advantage!
• Availability on weekends

Why work with us:

If you work with Art Shed, you:

• Will work in a creative environment with family values at its core
• Will be part of an action-packed, fast-paced company
• Are a valued member of the team 
• Will be part of a progressive Australian company with an opportunity for growth
• Have access to generous staff discounts on Art Supplies

How to apply:

So if this sounds like a good fit for you, please submit your resume and cover letter, by clicking on the Apply button.

Please address the cover letter to: Nastassja Symons - Operations Manager