Revenue Officer

Revenue Officer

• Revenue Services Officer at Tertiary Hospital
• 5 weeks annual leave plus monthly ADO
• Team located in modern purpose-built offices

We are looking for a motivated and driven individual to join our team as a Revenue Officer. This is a Full Time ongoing position based in new purpose built offices at 635 Elizabeth Street, reporting to Operations Manager - Revenue.
Your new team:

• We are a team working together to provide great customer service • We enjoy a collaborative working environment
• You will help us maximise and collect patient fee revenue
• In return, you will be supported to achieve outstanding results and realise your potential

Your new role:

• Ensure accurate and timely billing and account processing to health funds and uninsured patients
• Effectively manage an Aged Trial Balance
• Respond to patient queries regarding accounts
• Interpret the relevant Health Billing regulations
• Ensure billing errors and rejections are resolved in a timely fashion
• Collaborate with Revenue Systems to continually improve billing and operational workflows and processes

About you:
You will be a proactive individual with great communication skills. You can work in a fast paced environment, delivering on timeframes and KPIs to support the Revenue Services department to deliver results and success.
Key skills include:

• You are an organised individual with experience in processes related to Health Fund claiming
• You are familiar with health billing systems, preferably PBRC and iPM
• You possess exceptional communication skills
• You are a quick learner and motivated to achieve high standards

Benefit of working with the Royal Melbourne Hospital

• Values based organisation offering professional advancement, including training and access to mentorship and leadership programs
• Enjoy excellent work-life balance working in a supportive and collaborative team
• Salary packaging, onsite car parking and, close to public transport.

The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.
Interested?
If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.
For a confidential discussion please connect via the details below.
All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment and COVID-19 Vaccination prior to commencement.
Don’t delay, apply now! - recruitment is ongoing, with interviews commencing as soon as suitable candidates are received.
Advertising may cease prior to the closing date.
Selection Criteria Desirable: Experience in hospital and medical billing and debt follow up
Desirable: Excellent organisational skills and the ability to meet competing deadlines
Desirable: High level interpersonal and communication skills
Desirable: Knowledge of Medicare (MBS) and Private Health Insurance Billing Processes
Desirable: Proficient user of Microsoft Office 365, skills in Excel including Vlookup and Pivot Tables.
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